Sales Associate, Head & Neck - Mid Atlantic
Company: KARL STORZ Endoscopy-America, Inc. (KSEA) Job Code: 12096 Pay Grade: US-BSB Description KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education. For more than 75 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness. KARL STORZ Endoscopy-America, Inc. (KSEA), is an affiliate of KARL STORZ SE & Co. KG (KST), an international leader for more than 70 years in reusable endoscope technology, encompassing all endoscopic specialties. Based in Tuttlingen, Germany, KST is a family-owned company that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship and clinical effectiveness. Headquartered in El Segundo, California, KSEA is responsible for all US distribution and sales of endoscopes, instruments, imaging systems, electromechanical devices and OR1 integration technologies for operating rooms. KSEA also offers customers 24-hour access to customer service and technical support, and a team of professional service technicians provide regional on-site support. The Head & Neck Sales Associate is an entry level sales position with KARL STORZ Endoscopy. This position reports to the Region Manager with a dotted line to the local market team (Account Executives). This position takes direction from the Region Manager and/or the local market team as to daily activities and priorities. The Head & Neck Sales Associate is accountable for sales and service for all KSEA Head & Neck products within their assigned market. This highly visible and successful feeder program to our sales executive role will support the Washington DC, Baltimore, MD and Northern Virginia area. The selected candidate should live in the geographic area. Job Responsibilities: Aggressively sell all KSEA Head & Neck products to hospitals, and where appropriate, to surgery centers and physician offices. Manage Head & Neck evaluations in conjunction with the respective Sales Executive. Provide surgical case support within existing Head & Neck customers. Provide dependable service after sale to ensure customer satisfaction and long-term reliability of all KSEA Head & Neck products purchased. Establish and maintain strong working relationships with nurses, physicians, materials management, and other key personnel in every hospital within designated geographic area. Address customer complaints in a timely manner and in accordance with established company policy, advising management promptly of any situation beyond his/her scope of authority. Be capable of effective presentation and in-service of Head & Neck product features, benefits, and usage. Responsible for the collaborative efforts with respective Account Executives of the achievement of the geographic area's assigned Head & Neck quota. Annual bonus is tied to this achievement. In conjunction with local market team, prepare and maintain an annual working sales plan, including analysis, targeting, and forecasting that reflects activities and efforts required to achieve company goals and quotas. Accountability for all samples provided by KSEA, and, as often as possible, turnover of samples through sales to customers. Be alert to all competitive products, design, pricing, and promotions, keeping management informed in a timely manner. When appropriate, recommend the addition of new products and modifications, or new applications of existing products to management. Comply with all company policies, instructions and directives toward the fulfillment of company objectives. Submit complete and informative meeting or convention reports as instructed in a timely manner. Submit weekly activity reports to respective Region Manager. Complete and submit expense reports in accordance with company policy in a timely manner. Maintain up-to-date customer records and any other records as required by company policy/instruction. Submit any special reports related to the operation of the territory as required. Attend and participate in sales meetings, training programs, and conventions as directed. Maintain an awareness of likely candidates for the sales force and call any such individual(s) to the attention of the Region Manager. Qualifications: Minimum education level of BA/BS or equivalent, or 3+ years B2B sales Certifications/Credentials preferred 2 years related experience Experience within the KARL STORZ organization a plus This position requires daily driving to geographically dispersed accounts. If the candidate intends to drive a privately-owned vehicle, candidates must have a valid driver's license in the state where the vehicle will be operated or in the state of residence. All candidates must pass a background check, MVR check, and drug screen. #LI-MN1 Vaccine requirements at KARL STORZ due to COVID-19 KARL STORZ is committed to maintaining a safe work environment for our employees and therefore we require the COVID-19 vaccine for all of our employees unless otherwise due to an underlying medical condition or sincerely held religious beliefs. During the interview process, we encourage you to ask how COVID-19 may impact the role you are seeking and if you require a reasonable accommodation regarding the vaccine requirement see below on the process for requesting accommodation. Please click here to learn more about our overall response to COVID-19. Employee Benefits Program Overview for US Locations Medical / Dental / Vision including a state of the art wellness program and pet insurance, too!* 3 weeks' vacation, 10 holidays plus paid sick time* 401K retirement savings plan providing a match of 60% of the employee's first 6% contribution Section 125 Flexible Spending Accounts Life, STD, LTD & LTC Insurance Tuition reimbursement of up to $5,250 per year Fitness reimbursement up to $200 annually Employee referral program of up to $2,000 per hire And much more! *Field sales, internships and part-time employees are not eligible except for where required by state law. Non-employees, including temporary workers and consultants, are not eligible to participate in KARL STORZ benefits program. KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures. Equal Employment Opportunity & Reasonable Accommodation Statement KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at @karlstorz.com. Notice to Employment Agencies This recruitment assignment is being managed directly by KARL STORZ's Human Resources team. Human Resources will reach out to our preferred, contracted agency partners in the rare instance additional talent options are required. Your respect for this process is appreciated. KARL STORZ does not accept unsolicited Agency resumes. Resumes received which were unsolicited by KARL STORZ Human Resources department will be ineligible for referral fees.