Auto Service Tech - Consistent Workflow - AutoNation Chevrolet Timonium

Employer
AutoNation Chevrolet Timonium
Location
Glen Arm, MD
Posted
Jan 13, 2022
Closes
Jan 15, 2022
Ref
311960253
Industry
Specialty Trades
Hours
Full Time
**Must be at least 18 years old to be considered.**Overview:Position OverviewThe Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.Who Would I Interact With?This position interacts daily with Customers, Service Advisors, Service Technicians, Parts Associates, Cashiers, Service Managers, Sales Associates and Managers, just to name a few.What are the day-to-day responsibilities?Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.Documenting work performed on each vehicle on the repair order.Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.Providing an exceptional customer experience to drive loyaltyHow will I know if I am successful?The performance of a Service Technician is measured by achieving:Targeted productionTargeted salesTargeted Customer Satisfaction IndexWhat are the requirements for this job?High School diploma or equivalentExperience as an express/quick lube technician is preferredAttention to detailAbility to follow processes to ensure quality and safetyValid in-state driver's license and have and maintain an acceptable, safe driving recordWhat are the opportunities for career growth?Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:Service TechnicianService Advisor