Leasing Assistant (Part-Time)

GMH Communities
Baltimore, MD
Jan 13, 2022
Jan 15, 2022
Full Time
GMH University Housing, Headquartered in Philadelphia, PA, is a thriving real estate company specializing in the acquisition, development and management of high-quality student housing throughout the United States. Our company is built on 7 DNA points and is committed to our Mission and Vision. While many companies espouse a foundation of service, we live it and act on it dynamically every day. We strive to redefine the client's experience through our commitment to outstanding service and we operate with a "A< oeGo' attitude every day.Job DescriptionThe Leasing Assistant reports to the Marketing Manager and serves as one of the primary contacts for residents on a daily basis as well as prospective residents looking to engage in a new lease. The Leasing/Community Assistant's primary responsibilities include all elements related to community development and success, including but not limited to: communication to residents and prospective residents, handling walk in traffic, answering phones and emails, logging packages, touring, generating lease documents, signing and closing leases, and after-hours on-call rotation. In addition, the Leasing/Community Assistant will assist the Marketing Manager in coordinating resident activities, leasing activities, assist with turn and move-in, and maintain excellent resident relations through outstanding customer service. The Leasing/Community Assistant is also responsible for complying with all state, federal and/or local laws relating to Fair Housing.ResponsibilitiesMaintain positive resident relations through outstanding serviceParticipate in the daily operations of the propertyProcess leases and accompanying paperworkDisplaying high levels of service through email responses, social media outreach and phone communicationsAssist with leasing events and activitiesParticipate in resident retention events and activitiesActively participate in the GMHgo initiativeParticipate in after-hours on-call rotationThorough knowledge of office applications and company policiesRequirementsCustomer service experienceOutgoing, kind and generous personality & an enthusiasm for serviceActive knowledge of online Social Media and social presence avenuesStrong organizational and administrative abilities as well as, excellent communication and people skillsA passion to serve residents, parents, vendors, and colleaguesGMH Associates is an Equal Opportunity EmployerMinorities, Females, Veterans, individuals with disabilities and all members of the LGBTQ community are encouraged to apply

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