Mail Assistant

Culpeper County, Virginia
Jan 13, 2022
Jan 21, 2022
Full Time

The position is located at the Library of Congress in the National Audio-Visual Conservation Center (NAVCC), located at the Packard Campus in Culpeper, Virginia. The incumbent reports directly to the Integrated Support Services (ISS) on-site supervisor. The incumbent provides both routine and non-routine service related to materials reception and disposition, shipping and receiving, and in providing facility and logistical support and includes the movement of non-collections and other materials within the NAVCC, and between the NAVCC and other LOC facilities or other locations as needed. The incumbent is responsible for the safe and timely delivery of all items entrusted to them to the correct location and to the attention of specific personnel or units. As part of scheduled or non-scheduled trips, incumbent may be assigned to transport LOC staff and others to and from other LOC facilities or to and from public or private facilities for meetings, training, or other assignments.

Assists with the acceptance, unpacking, inspection and proper routing of materials received at the NAVCC, maintaining standardized tracking, receipt, and routing records in an effective and efficient manner. All delivery items must be scanned with an x-ray machine upon entry to the facility and prior to short or long-term storage. Assists with packing Library and client materials appropriately for the medium being shipped; completing, filing, and distributing appropriate shipping information to Library offices, shipper and receiver; and, expeditiously moving materials to loading dock for pick-up. Transports outgoing mail and packages to the loading dock for pick-up utilizing pallet jacks, scales, and stackers. Shrink wraps each pallet and labels all outgoing mail. Prepares outbound mail and packages for entry into mail stream and carrier systems. (i.e. USPS, Fedex, UPS, etc.)

Works collaboratively with shipping firms to ensure prompt pick-up and delivery of shipped items.

Identifies obvious damage to equipment and materials through visual inspection.

Serves as the point of entry for all mail, packages, and freight deliveries to the NAVCC campus. Work involves sorting, preparing, wrapping and delivering incoming mail, packages, freight, and equipment; and collecting outgoing mail, packages, freight and equipment from assigned offices. Sorts bulk USPS and commercial carrier packages; prepares packages for internal distribution to NAVCC staff. Material movement and management portion of work is primarily concerned with receiving, handling, and moving, storing, material storage management within a Government facility. Assists in moving material to and from loading dock, including equipment, office paper, office supplies, furniture, etc. Incumbent requires, basic knowledge of principles, practices, and techniques of material life cycle management, material handling equipment, and facilities.

Operational storage and distribution activities involving:
- Allocating and effectively using storage space
- Protecting material handling equipment and the items stored
- Assisting in providing uniform and economical ways to receive, store, care for, and distribute material
- Evaluating, and revising structure of the distribution and storage activity for better effectiveness and efficiency
- Prepares packages for internal distribution
- Assists in moving material to and from loading dock, including material, equipment, and office paper
- Manages Loading dock, traffic, directs vehicles for efficiency in operations.
- Collects mail, cartons and commercial carrier items from offices and transports to mail room
- Processes mail for outside or inside delivery
The incumbent exercises care to ensure that government property is properly handled and kept secure to avoid loss or damage. Routinely transports supplies and other Library-related non-collections documents and items between and within LOC facilities.

Orients and provides information to patrons about specialized programs at the NAVCC, visitor registration procedures, physical layout of the NAVCC facility, and directions to other library locations. Answers routine directional questions.

As necessary, assists with the logistical set up for Center events. Assists with the set-up and dismantling of public exhibitions and displays, and assists patrons participating with NAVCC programs.

Performs various other duties as assigned

This position is not eligible for permanent remote telework.

The position description number for this position is 422043.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position will work a flextime work schedule.

This is a non-supervisory, bargaining unit position.

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.


Conditions of Employment

Conditions of Employment

Library employees must be fully vaccinated by Monday, January 3, 2022. New hires must be fully vaccinated by the date of their appointment.

Employees are considered fully vaccinated when it has been at least two weeks since they received the second dose of a two-dose COVID-19 vaccine (e.g., Pfizer/BioNTech or Moderna) or the single dose of a one-dose vaccine (e.g., Johnson & Johnson/Janssen). At this time, booster shots are not necessary to be considered fully vaccinated.

New hires will be required to show proof of vaccination their first week of work.

Library employees must provide proof of vaccination to the Health Services Division.

Consistent with applicable law, the Library will consider individual exceptions to the vaccination requirement based on an employee's medical condition or sincerely held religious belief. Employees with an approved exception will be subject to weekly testing and other COVID-19 safety protocols as directed, including, for example, wearing masks and social distancing.

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.


Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Knowledge of mail receiving and shipping, and other material handling in-take and routing procedures and equipment.**

Ability to interpret and apply a variety of guidelines and/or regulations.**

Ability to operate motorized and manual equipment.

Ability to communicate and interact collaboratively with others.

Ability to utilize computer technology and software applications.

Ability to provide customer services to patron and staff.

Ability to communicate effectively other than in writing.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

A "Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

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