Project Manager

Capital One
Arlington, Virginia
Jan 13, 2022
Feb 02, 2022
Full Time
Clarendon Center (12089), United States of America, Arlington, Virginia

Project Manager

The Capital One Innovation Lab is seeking an experienced Project Manager to support the delivery of a groundbreaking line of new products. The Innovation Lab is focused on researching emerging technologies in areas such as payments, identity, fraud, cryptocurrency and many more to anticipate the needs of our users. We use human-centered design techniques, and always keep the user at the heart of our work. These products will be in partnership with Capital One's existing businesses in Digital, Card, Bank, Financial Services, and Commercial Banking.

You will work directly with product and tech teams to identify scope and coordinate delivery as well as own communications to stakeholders around program status and requirements. Your job will include supporting frameworks to guide and coordinate product delivery, as well as the oversight and maintenance of dashboards and other tools that delivery teams and stakeholders will use to communicate and understand where the project is at any point in time.

As a Project Manager, you will develop in-depth knowledge and create the central mechanisms of visibility and accountability required to deliver products to market. There are a wide variety of stakeholders who need visibility, and you will own the communication and reporting out to those stakeholders, adapting to their required level of knowledge and involvement in the program. You will use a variety of traditional and new tools, including project planning tools, wikis and blogs, email, spreadsheets, and meetings.

In addition to your contributions on the overall product agenda for The Lab, you'll also play a key role in shaping our culture and our people. You'll provide mentorship to your teammates and be an ambassador for The Capital One Lab.

  • Develop in-depth technical knowledge of the product/products you are delivering
  • Lead intent alignment conversations with tech and product teams
  • Coordinate internal resources, stakeholders and dependencies for the flawless delivery of a sophisticated set of products to market
  • Maintain comprehensive project documentation and dashboards
  • Ensure that all products are delivered on-time, within scope and within budget
  • Coordinate project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Develop a detailed project plan to track progress
  • Measure project performance using appropriate systems, tools and techniques
  • Report and escalate to management as needed

Here's what you'll need to be successful:
  • Ability to work independently to drive process improvements
  • You understand product development and the value of strategic alignment for a product suite
  • You understand agile frameworks and tech delivery
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • You can positively represent our brand
  • You feel at ease in complex environments

Basic Qualifications:
  • Bachelor's degree or military experience
  • At least 5 years of Project Management experience

Preferred Qualifications:
  • Ability to deal with ambiguity, change, and shifting priorities
  • Project Management Certification or equivalent
  • Strong Written and Oral Communication Skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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