Overview

Older Adults Technology Services from AARP (OATS) advocates for technology inclusion for the 50-plus, providing digital literacy training and programming to older adults. With nearly two decades of experience and insights on how older people interact with technology as well as its flagship programs like Senior Planet, OATS uses its resources to create world-class programs that form the basis for systems change.

The Regional Program Manager serves as the lead regional representative in one of the organization's strategic markets. Coordinates with national program leaders to coordinate delivery of programming through various product channels including in-person and virtual for which supervision of local program personnel is required. Understands and implements the organization's broader strategies within the region, including supporting productive relationships with local and regional third-party entities upon which the organization relies for success, such as local funders and AARP State offices. Promotes Senior Planet marketing and communications efforts in the market. Collaborates with senior leadership to provide regular updates and reporting on the region's success measures and assists with the development of new strategies to more effectively connect with older adults and organizational partners in the region.

Responsibilities

• Works with OATS leadership and local staff to develop and implement an overall project plan for the region
• Contributes to and directs detailed plans for budgets, timelines, reporting, and other project management tools, including programming and training schedules
• Oversees program delivery, communications, and invoicing
• Maintains and develops local partner sites
• Ensures that program outcomes are achieved and that OATS's individual program survey instruments are deployed
• Reports key program metrics and other results on a regular basis to funders and OATS
• Identifies, assesses, establishes and maintains relationships with external partners throughout the region as well as other local and statewide aging organizations, various corporations and philanthropic funders, government officials, and media representatives
• Works with the OATS development team to define fundraising 'asks,' provide supplementary information for grant applications, and collaborate to ensure relevant funding opportunities are submitted in a timely and accurate manner
• Identifies and works with regional partners, including AARP state offices, who can help enhance the program's overall reach through exposure and additional resources
• Forms support coalitions of local partners who will help support the expansion of the Senior Planet brand in the region
• Builds a growing base of appreciative and committed Senior Planet consumers (i.e., older adult program participants) through the successful operation of training and events at partner sites
• Promotes the program to media outlets, elected officials, corporations and other potential funders
• Regularly collaborate with OATS leadership on program planning, best practices, and overall management of Senior Planet in the region

Qualifications

• Bachelor's degree required; Master's preferred
• A minimum of 5 years of prior experience managing programs and teams
• Strong organizational skills, including ability to plan for, implement, track, and evaluate programs and staff participation in those programs
• Managing and leading people, cultivating entrepreneurship, and learning the strengths and weaknesses of a team to put people in a position to succeed
• Experience using Salesforce database, Google apps, and Microsoft Office applications, as well as (or including) project management/collaborative tools
• Ability to communicate effectively, both verbally and in writing, with all levels of internal and external stakeholders
• Proven experience managing a complex workload in a fast-paced, results-driven, entrepreneurial environment
• Professional experience in the aging field is a plus

Applicants need to live within a commutable distance to San Antonio, Texas.

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.