Human Services Assistant

Fairfax, Virginia
$39,663.31 - $66,105.10 Annually
Jan 08, 2022
Jan 22, 2022
Full Time
Job Announcement

Provides paraprofessional administrative support to the Virginia Preschool Initiative (VPI) program. Interacts with county staff, clients, early childhood programs, and other community partners to answer inquiries, register program participants, and verify information. Identifies, researches, and solves program problems. Uses various computer systems to input, maintain, and track data. Drafts routine correspondence for staff, community partners, and clients. Serves to coordinate workloads, streamline procedures, and facilitate consistent and seamless delivery of service. Identifies program needs and recommends programming changes. Further duties include:

Program Operations:
  • Supports recruitment and enrollment of children by identifying and determining children’s eligibility for program participation through local and state databases and in collaboration with community and County partners and Fairfax County Public Schools (FCPS).
  • Supports program compliance by reviewing submitted invoices for reimbursement from community programs.
  • Creates Request for Supplies or Services (RSS) for the purchase of materials required for program implementation.
  • Supports program by collaborating with VPI director, OFC staff, community program and FCPS staff to gather needed data for stakeholder reporting and required state reporting.
  • Supports and provides technical assistance as needed in the areas of hiring staff, facilitation of meetings and professional development opportunities, and compilations of materials and resources.
Information Dissemination and Referral:
  • Uses various computer systems to input, update, edit, and retrieve data.
  • Responds to inquiries for information.
  • Disseminates information via email, phone, and faxes in a timely manner.
  • Shares information regarding federal and state regulations, eligibility, and enrollment with programs participating in VPI.
  • Maintains electronic files and paper documents.
  • Takes and distributes meeting notes at all program meetings.
  • Maintains schedules and reserves space for meetings.
  • Effectively and clearly communicates program-related issues to staff, management, businesses and the early childhood programs in the community.
  • Identifies, researches, and solves problems.
  • Reports to team members on trends, recurring problems, and procedural issues.

Illustrative Duties

  • Assists professional staff with specific routine care management services such as program publicity, routine/limited service eligibility determination, intake/history client interviews, language translations, interpretations of health information and services, and administration and scoring of diagnostic tests;
  • Maintains/updates information on available human services and obtains information on new services;
  • Maintains resource library and assists clients with use of library;
  • Collects and presents information regarding client dissatisfaction or misuse of services;
  • Collects, formats and presents program statistics for reports and program assessments.

Required Knowledge Skills and Abilities

  • Knowledge of the basic principles of human behavior;
  • Knowledge of word processing and data management programs (Excel, survey software)
  • Ability to communicate effectively to clients;
  • Ability to organize information and records;
  • Ability to communicate in written format;

Employment Standards

Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from high school or GED issued by state department of education; plus three years of work experience, including two years in some area of human services (related two-year [associate] degree may be substituted for the required human service experience).

The appointee to this position will be required to complete a criminal background check and a Child Protective Services Registry check to the satisfaction of the employer.

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs will still be subject to the weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

  • Bilingual in verbal and written Spanish.
  • Associate degree in a related field.
  • Familiar with database systems and experience with invoicing, budgeting, and finances.

Work is generally sedentary in nature. However, incumbent may be required to do some walking, standing, bending, and carrying of items up to 25 pounds. Ability to operate keyboard-driven equipment and communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without reasonable accommodations.

Panel Interview and may include a practical exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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