Manager, Clinical Study Management

Rockville, Maryland
Jan 07, 2022
Feb 05, 2022
Full Time
Manager, Clinical Study Management

US Remote Worker

The Emmes Company, LLC ("Emmes") is a global, full-service Clinical Research Organization dedicated to excellence in supporting the advancement of public health and biopharmaceutical innovation. We believe in the power of truth, so much so that we named our company Emmes, which means truth. Through decades of experience we have learned that collaborative relationships thrive and human health benefits when truth is our compass.

Our "Character Achieves Results" culture is driven by five key values that guide our actions in the way we conduct research and distinguish us as an organization: Integrity, Agility, Passion for Excellence, Collaborative Partnerships and Intellectual Curiosity. We are a trusted partner to clients who share our passion for improving public health in a world of ever-changing scientific research.

If you share our motivations and passion in research, come join us! You will be joining a collaborative culture that empowers every Emmes employee — from entry level through top executive — to contribute to our clients' success by sharing ideas openly and honestly.

Primary Purpose

The Manager, Clinical Study Management maintains overall responsibility for the operational support activities for a protocol or group of protocols, including monitoring study timelines for clinical research studies at external trial sites. This role will provide the highest possible quality and efficiency of focused operational support to Emmes' projects and its corresponding sponsors to create value to the project.


  • Has all accountabilities, duties, and responsibilities of a Clinical Study Manager (CSM) at the level at which they are working. In addition to their role as a Clinical Study Manager on a Project, the individual also serves as a direct supervisor to other CSMs
  • Provides oversight for Study Management activities for CSM staff
  • Works collaboratively within CSM and with all other interfaces and stakeholders internally and externally as required to ensure highly effective clinical supply planning and execution
  • Applies skills and knowledge to advise and develop improvements appropriate to enable ongoing seamless and efficient Study Management practices within the CSM group
  • Provides Direct Report Management to CSMs
    • Develops/oversees recruitment/retention strategy and related initiatives
    • Approves timesheets, expense reports, and leave requests
    • Collaboratively conducts performance and compensation review activities with the applicable project leader or designee
    • Responsible for addressing employee relations issues and resolving problems
    • Ensures CSM salary and bonus equity compliance
    • Escalates performance issues to Clinical Study Management leadership
  • Ensures salary and bonus equity against others in Functional Group
    • Conducts Quarterly reviews (recommended)
    • Conducts weekly/bi-weekly meetings with direct reports (recommended)
    • Complete Performance Improvement Plan (PIP) as needed
    • Conduct regular performance assessment and provide quality service oversight to projects
    • Maintain open communication with project staff, with a focus on CSM performance and budget considerations
    • Discuss resource allocation support, including how this might be impacted by budget (e.g., staff compensation changes)
    • Establish open communication and feedback with project leadership on CSM support
    • Discuss quality and timeliness of delivery of CSM services
    • Discuss and implement corrective action as needed

  • Bachelor's degree required, preferably in a scientific discipline, with at least 5 years of clinical study management experience within pharma and/or CRO and at least 3 years with lead or supervisory experience
  • Experience with Infectious Diseases is preferred
  • Excellent communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade
  • High attention to detail, ability to multi-task and collaborative
  • Ability to demonstrate strategic thinking capability with strong project management focus as well as focus on execution of strategic decisions while balance conflicting priorities
  • Strong computer skills: ability to learn new technology and systems and prior experience with computerized data capture systems
  • Ability to operate effectively in a multi-disciplinary, team-oriented culture that emphasizes professional development

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
  • Unlimited Approved Leave

  • Tuition Reimbursement

  • 401k & Profit Sharing Plan
  • Work From Home Anywhere in the US

  • Maternal/Paternal Leave

  • Casual Dress Code & Work Environment


Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - The Emmes Company, LLC

The Emmes Company, LLC is an equal opportunity affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. Emmes is a federal government contractor and requires all employees to be fully vaccinated against COVID-19, to the extent permitted by applicable law. Individuals with medical conditions or sincerely religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Similar jobs

More searches like this