AGING & DISABILITY RESOURCE CENTER SUPERVISOR

2 days left

Location
Virginia
Salary
$87,318.40 - $133,328.00 Annually
Posted
Jan 07, 2022
Closes
Jan 20, 2022
Ref
6642-22A-DHS-EM
Function
Management
Hours
Full Time
Position Information
The Aging and Disability Services Division (ADSD) is hiring an experienced clinician to serve as the supervisor for the Aging and Disability Resource Center (ADRC) within the Agency on Aging (AAA). The ADRC is a part of Arlington's AAA and is the entry point for customers seeking information, referrals, and emergency assistance. Many of those served have complex needs and seek critical supports such as emergency financial assistance to prevent evictions or utility shut-off. Additionally, the position will support the AAA Director with program coordination, reporting, and monitoring of Agency on Aging programs funded by the Older American's Act and this position will work closely with the AAA Director to provide support to the Commission on Aging.

The ADRC Supervisor will serve as the hands-on support to the intake unit, a team consisting of Human Services Clinicians and Intake Specialists who serve older adults, persons with disabilities, and caregivers seeking information, resources, and/or emergency assistance (financial, shelter, food) by connecting them with long-term service and support that stabilize care, nutrition, and housing needs, promote autonomy, and enhance quality of life.

To learn more about our services, please visit ADSD.

Responsibilities include:
  • Perform a full range of supervisory duties including hiring, assigning and prioritizing work, evaluating and managing job performance, and leading and mentoring;
  • Identify organizational, programmatic, and logistical concerns in the administrative support system and recommend solutions while evaluating changes in demographic data, political and economic conditions, and industry trends to identify service gaps;
  • Ensure compliance with State Service Standards for Communication, Referral, Information and Assistance (CRIA), Options Counseling and Care Coordination; as well as reporting guidelines and timeliness of notes in the state system of record, PeerPlace;
  • Compile monthly data and narrative reports detailing performance metrics, trends, compliance, policy changes, and other relevant information;
  • Provide clinical guidance to staff on complex, difficult cases, and advise staff on cases with ethical, clinical, and/or legal implications;
  • Monitor and evaluate program processes, provide direction in recommending, developing, coordinating and implementing new and/or revised policies and procedures; and
  • In conjunction with the AAA Director, schedule, conduct and document annual contract monitoring visits to providers that receive Older American's Act funds to ensure compliance with State and Federal standards.
Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.

Selection Criteria
Minimums:
  • Master's Degree in Human Services, Social Work, Counseling, Gerontology, Psychology, or other directly related clinical discipline all of which required a clinical practicum involving diagnostic, treatment, and case management services prior to graduation;
  • Three years of post-Master's degree experience providing professional clinical human services, which includes assessment, service coordination; and
  • Post-Master's degree experience including at least one year managing elder services, administering public programs and/or managing social work services.
Desirables: Preference may be given to candidates with one or more of the following:

  • Leading clinical staff in a professional setting while evaluating program effectiveness and design;
  • Clinical licensure (LFMT, LPC, LCP, LCSW);
  • Working in an Aging and Disability Resource Center;
  • Coordinating and delivering services through an integrated service model and throughout the range of service intensity in the continuum of care; and/or
  • Bilingual in Spanish, Korean, Russian, Amharic, or Vietnamese.

Special Requirements
Applicant must possess, or obtain by time of appointment, a valid motor vehicle operator's license from the applicant's place of residence. The applicant must authorize Arlington County to obtain, or the applicant must provide, a copy of the applicant's official state/district driving record. Any offer of employment may be contingent upon a favorable review of the applicant's driving record.

A background check is required and may include checks of the following: criminal record, driving record, education, professional licensure, and credit check and may require signing a release authorizing the County to obtain this information. The position will require travel around Arlington County. Applicant must possess or obtain by the time the appointment a valid Driver's license from the applicant's place of resident or be willing to use alternative modes of transportation.

A pre-hire background check and State of Virginia Child Welfare and Neglect Central Registry will be required.

Covid-19: Arlington County Government is committed to the health, safety and wellness for all staff. In support of that commitment, all current and newly hired employees are required to provide proof of Covid-19 vaccination. For those qualified employees with a disability or sincerely held religious belief which prohibits them from receiving a vaccine, you will be able to contact the Office of Human Rights to request a reasonable accommodation. Adherence to this policy is a condition of employment.

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