Health Information Systems Support Coordinator

Fairfax, VA
Commensurate with education and experience.
Jan 05, 2022
Mar 31, 2022
Full Time
Health Information Systems Support CoordinatorThe George Mason University College of Health and Human Services invites applications for a Health Information Systems Support Coordinator. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages applicants who will enrich Mason's academic and culturally inclusive environment.About the Department:The Department of Health Administration and Policy (HAP) provides students with education, service, and research opportunities to improve the quality of care and delivery of health care services. Our innovative curriculum-recognized both nationally and internationally-prepares students to pursue careers as executives and managers in acute and ambulatory care and senior housing/assisted living organizations, as well as specialists in health informatics, health care risk management, and health policy and research. About the Position:The incumbent will work with Mason and Partners (MAP) and Population Health Center Clinic staff and students to manage maintenance and day-to-day support for the clinical IT systems, including the Electronic Medical Record and other related systems and applications. The incumbent will work 40 hours per week onsite at clinic locations both in the community sites and at university facilities and via virtual platforms such as zoom and telehealth applications. The Health Information Systems Support Coordinator will monitor clinic IT systems performance, problem-solving technical and user problems, and manage compliance with system maintenance and essential policies such as those related to IT systems and health data security and patient privacy. The Health Information Systems Support Coordinator will work under the direction of the MAP Clinic Director to perform tasks and activities related to IT system management and the scheduling and supervision of Health Informatics and other students assigned to work in MAP clinics for their clinical experience, internship and practicum training and student wage workers, as well as coordinate other health informatics education activities in MAP clinics. The incumbent will be responsible for clinical information and data management and the supervision of students using patient records, appointment scheduling systems, documenting administrative and clinical studies, and conducting data validation. The incumbent will closely collaborate with the Center for Discovery Science and Health Informatics. Responsibilities:Distributing and creating schedules for Health Administration and Health Informatics students;Oversees all HAP/HI Clinical students and coordinates their projects;Uploads documentation (i.e. faxes) into patient charts;Coordinates transmission of patient charts to other medical facilities;Reviews charts and lab results in Practice Fusion, or other EHR systems;Ensures the consistency of practice in each chart (SOAP Notes, Signed Charts);Develops protocols and procedures for HAP/HI to chart/do;Manages the flow of HI Supervisors and HAP Interns in-clinic;Monitors work ethic and progress of HI/HAP Staff;Manages data collection for clinical and research purposes;Coordinates data collection to support MAP clinic clinical and research data via external systems;Performs electronic health record data extractions and performs standard data analyses to support clinic quality management functions, administrative reporting, and other functions;Coordinates electronic health record system enrollment of all students onto digital platforms;Under the direction of the Clinic Director, develops surveys to support various MAP clinic practice and management functions;Troubleshoots technical equipment as needed;Maintains in-clinic flow;Ensures the consistency of practice in staff and student documentation for each patient chart (SOAP Notes, Signed Charts);Supervises HAP/HI students on their Health Informatics and Management tasks performed in MAP clinics;Monitors the day-to-day technical workflow of the clinic;Maintains the organization of clinic charts; andServes as a medical scribe to enter new patient data, lab results, vital signs, and appointments.Required Qualifications:A minimum of a master's degree in health informatics, information technology or related health information management degree is required; andWorking knowledge of electronic medical record systems and other information systems used in healthcare.Preferred Qualifications:Experience in data analysis tools and methods, including but not limited to SQL, Python, R, PHP;Experience with managing computer systems, Windows and Linux based;Experience with open source software, particularly in healthcare settings;Two years of management experience in healthcare;Good knowledge of general health IT concepts, including information systems, networking, scheduling systems, and e-prescribing;Good communication skills;Experience working with a public health agency; andProfessional experience in higher education.

For full consideration, applicants must apply at; complete and submit the online application; and upload a (1) cover letter; (2) a resume, and (3) a list of three professional references with contact information. Also, please include (4) a diversity statement summarizing the extent to which you have worked with any individuals from marginalized groups in a teaching, mentorship or advisory capacity, and how you helped them identify and overcome barriers to success.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!George Mason University, Where Innovation is Tradition."

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