Management Analyst I

Location
Fairfax, Virginia
Salary
$52,323.44 - $87,205.04 Annually
Posted
Jan 01, 2022
Closes
Jan 15, 2022
Ref
22-00041
Hours
Full Time
Job Announcement

Under general supervision of Juvenile and Domestic Relations District Court (JDRDC) Operations Division, provides support for internal and external partner communications functions; keeps records of online communications and performance metrics; updates content for JDRDC's internet, intranet, social media, print, and other communication platforms. Specific duties include, but are not limited to:

  • Independently utilizes the county's public web content management system, Dreamweaver, SharePoint, Nintex, HTML, Photoshop, Adobe, Microsoft Office365, Drupal, and other programs to maintain content on the agency's internet and intranet sites.
  • Consults with agency program areas, posts content to the agency's intranet site, and develops online collaborative workspaces.
  • Manages and prepares reporting of online metrics to inform intranet/internet communications planning.
  • Contributes to the county's web metrics program.
  • Reviews online content to ensure accuracy and accessibility compliance.
  • Responds to agency and unit IT needs and supports enhancements/process changes related to unit business operations; supports the development of general guidelines and policies for the development and regulation of organizational data automation through the use of the Microsoft Power Platform and any other data management systems.
  • Develops and maintains a thorough understanding of the services and programs provided by JDRDC and performs other duties as required.
Note: The assigned functional areas of this position are communications, web content management, computer science, data analytics, and data analysis.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)
  • Conducts professional-level work in functions or activities, such as financial, budgetary, procurement, contract administration, human resources, training, information technology, and similar functions;
  • Assists with a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes;
  • Performs designated segments of projects or programs with well-defined objectives, including activities such as data collection, synthesis of data gathered to support analysis, and documentation of findings and recommendations;
  • Performs data collection activities in support of existing studies, projects or programs, including conducting research; participating in interviews; administering customer, organizational or employee surveys; assisting in the facilitation of focus groups; participating in work group collaboration; and mapping or charting of workflow processes;
  • Assists with measuring and analyzing indicators of performance, quality, quantity and efficiency of services;
  • Compiles and provides business information to management;
  • Maintains index or log of standard forms for gathering information from a variety of audiences;
  • Formats data sets and performs qualitative and descriptive statistical analysis to aggregate and assimilate data for displaying potential patterns and trends;
  • Assists in implementing business improvements, such as changes to policies, work practices, processes and procedures;
  • Contributes to position papers, evaluation reports and presentations.


Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list).
  • Basic knowledge of mission, goals and objectives of the organizational unit, program or activities to which incumbent is assigned;
  • Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
  • Knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g. personnel, budgeting and financial management, contract administration and management);
  • Ability to identify possible solutions for solving business problems;
  • Ability to perform a variety of fact-finding techniques (e.g., interview, case analysis, observation, research, benchmarking) to gather information in support of programs, projects, studies, assessments and evaluations;
  • Ability to aggregate and assimilate data to identify major patterns, trends and themes regarding organizational and program effectiveness and efficiency;
  • Ability to communicate effectively orally and in writing;
  • Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
  • Ability to train, lead, and/or supervise paraprofessional staff.


Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area.

BRIDGE CLASS EMPLOYMENT STANDARDS

Four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. This class can serve as a bridge class enabling individuals who do not meet the educational or professional experience standards listed above to qualify for this class by possessing four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level.

The purpose of this bridge class is to promote upward mobility within the Fairfax County workforce. However, persons qualifying for this class on the basis of their technical experience may not substitute this technical experience for education, or for professional experience, in order to qualify for other employment opportunities.

CERTIFICATES AND LICENSES REQUIRED:

Not applicable.

PREFERRED QUALIFICATIONS:
  • Bachelor’s degree in computer science, data analytics, communications, public administration or a closely related field.
  • Experience supporting a local government agency with IT functions, web content management, developing workflows using Nintex or other programming language; using Adobe creative cloud to develop brochures, format reports, etc.
  • Ability to communicate clearly both orally and in writing.
  • Experience in working with Adobe applications (Photoshop, InDesign) and Microsoft365, including Power BI, and other power platforms.

NECESSARY SPECIAL REQUIREMENTS:
  • The appointee to the position must satisfactorily complete a criminal background check and Child Protective Services Registry check.
  • All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs will still be subject to the weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

PHYSICAL REQUIREMENTS:
Job is generally sedentary in nature, however, visual acuity is required to read data on computer monitor, incumbent must be able to operate keyboard driven equipment. Employee may be required to lift up to 15 pounds. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include a communications and/or computer proficiency exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.


Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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