Sr. Manager, Capital Markets Operations, Regulatory Onboarding

Capital One
McLean, Virginia
Dec 29, 2021
Jan 27, 2022
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Sr. Manager, Capital Markets Operations, Regulatory Onboarding

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 100 miles driving distance from our Capital One hubs in Melville, NY, McLean, VA, Richmond, VA, Plano, TX.

Summary: Capital One's Commercial Operations provides support for all Commercial Banking businesses, working across a wide range of product groups, including derivatives and loans. Our goal is to deliver a beautiful client experience to our business bankers, internal partners and clients.

This unique position owns the onboarding needs of our Capital Markets business including Loan Syndications, Derivative Trading, Equity Trading, Investment Banking, and M&A.

As the leader of a scaling team, the candidate must be open to change, idea sharing, and assure that processes and procedures are accurate. The candidate should have strong attention to detail, keen problem solving skills, and communicate effectively with both external and internal clients.

Day to day, this leader will work with their team of 5 associates to ensure we meet our specifications for quality and timeliness as we work to onboard new clients and counterparties across all our Capital Markets business lines. The candidate should feel comfortable engaging with multiple partner groups, like Compliance and Legal teams, to translate regulatory requirements into operational processes that protect the company as we support the growth of the business lines.


Swap Dealer Regulatory Onboarding
  • Supervise and drive Dodd Frank remediation by coordinating with client to obtain required onboarding documentation
  • Manage electronic (Markit counterparty platform) and paper onboarding process to ensure regulatory compliance; Facilitate ISDA Protocol Adherence Letters and Questionnaires
  • Create onboarding policies and procedures
  • Facilitate the regulatory onboarding of new derivatives counterparties in an efficient, compliant, and client-centric manner
  • Resolve and manage the day-to-day matters for regulatory onboarding operations team
  • Oversee daily control reports and rapidly triage and escalate complex issues or non-compliance to appropriate departments
  • Play a key role in the development, structuring and roll out of new technology and tactical process changes required to ensure onboarding activities are compliant with regulatory reform impacting the Business
  • Liaise with derivatives teams across functions to ensure pre-trade compliance, as well as ongoing maintenance of updated information for each counterparty
  • Continually improve knowledge of both business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, and rapidly changing technology to to drive improvement

Securities Onboarding
  • Manage all Securities customer onboarding activities and operations regulatory supervision
    • Manages customer onboarding and KYC for all COF B/Ds
    • Manages manual screening processes (Briger Web)
    • Point person for all B/D IB, SRT and M&A onboarding questions
  • Leads integration and process enhancement initiatives
  • Manages issues and events remediation
  • Owns and performs KYC related controls
  • Collaborates with Risk, CKYC, Compliance and AML to ensure all processes and procedures are updated on a regular basis
  • Participates in regular governance meetings
  • Audit and Exam Support

Work at Home Technology Requirements:
  • A secure home office environment that is free from background noise and distractions
  • A reliable private internet connection that is not supplied by using cellular data (hot spot)
    • Cable or fiber connections are preferred
    • Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here . To test your home internet from your personal computer at home, type into the web browser of your personal computer.
    • Sustained ability to maintain latency less than 250 ms in voice calls is required
  • Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider
    • A private network is password protected where you have ownership or line of sight to every device on the network
  • Capital One reserves the right to request proof of internet provider, speed and service package from the associate
  • Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice.

Candidates must live within 100 miles driving distance of one of the hub locations listed.

Basic Qualifications
  • High School Diploma, GED or Equivalent certification
  • At least 5 years of Derivative Onboarding experience
  • At least 3 years of People Management
  • At least 1 year of Securities experience

Preferred Qualifications
  • Bachelor's Degree or Military experience
  • 7 years of Derivative Onboarding Experience
  • Proficient knowledge of ISDA Master Agreements, Credit Support Annexes, or ancillary documents including confidentiality agreements, legal opinions, guarantees, control agreements and risk participation agreements;
  • Proven record in initiating, implementing and improving processes and managing through change
  • Experience working in team environment across locations
  • 5 years of KYC or AML experience
  • FINRA licensing or ability to obtain license within 90 days of employment
  • Time-management, organizational skills, communication, judgement and positive demeanor are a must

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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