Overview The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures. Responsibilities PacSun Fit* Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends* Inspires and motivates others by consistently exhibiting core value behaviors* Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends Customer Experience* Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience* Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate* Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience* Shares feedback from customers with the leadership team to improve the overall customer experience* Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.) Priority Setting / Decision Making* Prioritizes and delegates tasks to meet all operational needs* Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience* Supports and executes visual directives and maintains visual standards set by the company* Drives efficiency in all operational store processes* Maintains merchandise flow, filling and presentation standards throughout the store and stockroom* Maintains a clean and well organized stockroom and store, promoting a safe work ing and shopping environment to maximize the customer experience* Ensures all store associates follow all policies, procedures and all Safety Program practices Results Driven* Holds self and others responsible for the accomplishment of all operational tasks* Coaches and provides feedback on Sales Associate's performance* Supports associate engagement by recognizing and rewarding outstanding performance* Provides direction to associates to ensure understanding of company directives and standards Results Driven* Holds self and others responsible for the accomplishment of all operational tasks* Coaches and provides feedback on Sales Associate's performance* Supports associate engagement by recognizing and rewarding outstanding performance* Provides direction to associates to ensure understanding of company directives and standards Operational Responsibilities* LOP: Leads floor for management team to cover breaks during non-peak periods* Supervisory level register access* Opening / Closing Shift: May be required to open or close store during specific periods based on business needs Additional Responsibilities* Ability and willingness to take on additional tasks* Adheres to Federal, state and local labor laws* Secures and maintains assigned company property* Ability to safely lift up to 50 pounds* Flexibility with schedule {able to work weekends , early mornings, nights, peak holiday periods)* Ability to utilize power tools and navigate a ladder as needed Qualifications Education/Skills/Experience* Passion for product, brands, Fashion and trends* High school diploma or equivalent required* Effective written, verbal and presentation skills* Strong communication and time management skills* Basic math and computer proficiency* Previous retail or stock experience required* Experience supervising teams preferred* Must be 18 years of age Physical Demands* Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally* Ability to operate a cash register and fold and display merchandise* Ability to work in store sales floor for extended periods - 95% or more of assigned shift Ability to communicate through oral interactions PDN-95054653-9f63-4ba3-86d7-369446d948ac