Guest Service Representative/Night Auditor
- Employer
- Courtyard by Marriott Waldorf MD
- Location
- College Park, MD
- Closing date
- Dec 10, 2021
View more
- Industry
- Other
- Function
- Audit and Tax
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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Provides courteous guest service by responding promptly and efficiently to inquires, requests. complaints and by accurately processing guest mail and messages. Coordinated the delivery of guest services by other hotel departments and outside businesses. Process all incoming and outgoing reservation and cancellation request in a timely manner by mail. telephone, in person, and via the franchise system. Assist guest upon arrival and handles check-in procedures swiftly and accurately. Handles check-out procedures swiftly and accurately and assists guests on departure. Maximizes room revenue and occupancy levels through suggestive selling. Other items will be discussed during the interview process. Job Types: Full-time, Part-time Pay: $10.00 - $14.00 per hour Benefits: Employee discount Schedule: 8 hour shift Day shift Holidays Monday to Friday Night shift Weekend availability Education: High school or equivalent (Preferred) Experience: Hotel experience: 1 year (Preferred) Work Location: One location
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