Interacts with customers and co-workers to provide information to ensure the quality of our product is handled in a timely manner as well as handles/resolves customer issues. Position Responsibilities: .Use PCS to enter job specifications and/or job planning details .Requisition proper materials for specific jobs .Effectively communicate with Scheduling and/or Purchasing departments .Provide instructions for billing and shipping needs .Adheres to and promotes all safety, security and environmental policies and procedures .All other duties as assigned Physical Requirements: .Ability to occasionally lift up to 20 pounds Experience/Education: . High school diploma or equivalent required . Prior Customer Service experience with some basic printing/publishing knowledge preferred Job Type: Full-time Pay: From $18.00 per hour Benefits: 401(k) matching Dental insurance Disability insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule: Monday to Friday Ability to commute/relocate: Hagerstown, MD 21742: Reliably commute or planning to relocate before starting work (Preferred) Work Location: One location