Production Controller

Washington, D.C
Dec 08, 2021
Dec 15, 2021
Full Time

The position serves as a Production Control Specialist and is located in the Audio and Braille Production Section, Collections Division, National Library Services for the Blind and Print Disabled (NLS) within the Library Collections and Services Group (LCSG) at the Library of Congress (LC).

The position works under the general supervision of the Head, Audio and Braille Production Section who set the overall objectives and adjust any conflicting priorities, stays informed of any situations that could impact on long-term production requirements, review work for effectiveness in meeting and coordinating production requirements and deadlines.

Is recognized as an expert on the resolution of unusual production, labor, machine and material conflicts and shortages that were not responsive to standard solutions in the production of braille and recorded books and magazines. Applies a variety of methods to analyze production processes when there are complex and difficult production problems. Must have comprehensive practical knowledge of specialized production methods and procedures, machines, and materials. Carries out complex production control tasks independently, and resolves most contract problems that arise. Deals with difficult problems due to the lack of standard data and guidelines for different types of books. Conducts research to obtain the missing information, consulting directly with the responsible officials. Oversees and coordinates the efforts of other production control staff assigned. Anticipates delays or problems with have an impact on cost, timeliness or quality, and takes corrective action.

Initiates, controls and monitors the flow of titles through the various processing stages at NLS and the manufacturing steps used by commercial, non-profit or volunteer organizations to produce and distribute braille and recorded editions of books and magazines for the blind and physically handicapped. Uses manual and automated systems to control, monitor and track progress and status of the more than 3,500 titles and 77 magazines in production at any given time. Independently identifies and analyzes backlogs or processing delays in the book or magazine manufacturing cycle. Using production/manufacturing operations knowledge and analytical tools, resolves problems or recommends alternate processing solutions/procedures to expedite production.

Applies comprehensive and intensive knowledge and understanding of book content and multiple process production methods and procedures to develop plans to control production of prototype or very complex products e.g., braille or recorded books and magazines. Products or projects are difficult and complex and require the application of a complete range of production control principles and techniques. Standard data and guidelines are often unavailable. Planning requires analysis of documents to be translated and specifications.

Acting as project monitor's representative for the various contracts established by NLS in the production of braille and recorded materials, maintains direct liaison, through telephone contact, correspondence or personal visit, between the section and the various manufacturers or volunteer agencies under contract to produce braille or cassette books and magazines. Provides guidance to contractor and NLS personnel related to manufacturing procedures. Coordinates the availability of source materials and government furnished equipment or supplies, prepares production authorizations and assign titles on a continual basis to contractors for production.

Possesses a good working knowledge of the basic requirement and procedures of all departments being coordinated both inside and outside of the production area. Generates, updates, analyzes and distributes up to fifteen complex monthly and ad hoc computer-generated or manual reports. Analysis is expected to be complete and accurate and reports professionally written. Reports are presented as final to management. Prior to generating reports, incumbent is responsible for coordinating manual and computer-generated update information from multiple producers (up to 30 contracts). Final reports analyze status of book and magazine contracts in terms of production and delivery schedules, production planning, and program budgeting. Provides management, NLS network librarians and producers under contract with up-to-date, and accurate information for use in the production of books and magazines in special media.

Performs other related duties as required.

This position is not eligible for permanent remote telework.

The position description numbers for these position are 422317 and 422318.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position will work a flextime work schedule.

This is a non-supervisory, bargaining unit position.

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.


Conditions of Employment

Conditions of Employment

Library employees must be fully vaccinated by Monday, January 3, 2022. New hires must be fully vaccinated by the date of their appointment.

Employees are considered fully vaccinated when it has been at least two weeks since they received the second dose of a two-dose COVID-19 vaccine (e.g., Pfizer/BioNTech or Moderna) or the single dose of a one-dose vaccine (e.g., Johnson & Johnson/Janssen). At this time, booster shots are not necessary to be considered fully vaccinated.

Upon request, employees must provide proof of vaccination to the Health Services Division.

Consistent with applicable law, the Library will consider individual exceptions to the vaccination requirement based on an employee's medical condition or sincerely held religious belief. Employees with an approved exception will be subject to weekly testing and other COVID-19 safety protocols as directed, including, for example, wearing masks and social distancing.

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.


Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to monitor a production process and develop, plan, analyze and implement solutions to production-related problems.**

Knowledge of production monitoring and evaluation methods and procedures.**

Ability to utilize automated systems and functions to perform production controller work.**

Ability to serve as a liaison and interact collaboratively with others.

Ability to communicate in writing.

Ability to communicate effectively other than in writing.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

A "Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.