Bring your retail career to the Marshalls where exciting job opportunities await! Join us at our Hiring Event being held at: Marshalls 118 Shawan Rd Cockeysville, MD 21030 Learn about employee benefits and discounts at the event! Positions we are hiring for (Full-Time + Part-Time): Retail Merchandise Associates (Sales Associates) Responsible for assisting in the daily operations of the Store Assigned to work in various areas of the Store, including merchandise presentation, processing, markdowns, cashier, customer service, dressing room and layaway (if applicable) Greets, interacts with and thanks customers on a regular basis Retail Department Supervisor Role models exceptional customer service Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Acts as Manager on Duty in adherence with company policy and procedure Ensures store team executes tasks and daily activities in accordance with store plan; reprioritizes as needed Addresses immediate customer service issues and provides appropriate coaching to Associates Exercises discretion regarding customer service policies in order to satisfy customers Maintains proper Associate coverage in service areas for a positive customer experience Ensures Associates adhere to all operational procedures Ensures opening/closing procedures are executed in accordance with company guidelines Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates Provides and accepts ongoing recognition and constructive feedback Provides continuous feedback, recognition and coaching to Associates Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs during customer interactions Supports and participates in store shrink reduction goals and programs Promotes safety awareness and supports maintenance of a risk-free environment Performs other duties as assigned Requirements for above roles: Solid customer service skills and experience Energetic and enthusiastic Self-motivated, works quickly and efficiently on multiple tasks Willingness to work as part of a team About the Company: Come check out the opportunities at Marshalls, where we strive to provide opportunities for growth, recognition and work-life balance. You can feel good knowing you are joining The TJX Companies Inc., a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the US and worldwide. As a retailer committed to growth, success is always in style at TJX! TJX is an equal opportunity employer committed to workforce diversity. Job Types: Full-time, Part-time Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Schedule: 8 hour shift Holidays Monday to Friday Weekend availability Work Location: One location