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Customer Service Associate

Employer
Bennett Real Estate
Location
Greenbelt, MD
Closing date
Dec 9, 2021

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Industry
Other
Function
Customer Service
Hours
Full Time
Career Level
Experienced (Non-Manager)
We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!Compensation:$40,000 plus bonusesResponsibilities:Work closely with the sales lead to stay up-to-date on service and product knowledgeFollow scripts when managing challenging customer issues and escalate to the appropriate party when neededRespond to customer inquiries, product and service questions, and customer complaintsKeep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaintsIdentify common customer issues and bring them to the attention of the teamQualifications:Previous work in a customer-facing positionExcellent active listening, interpersonal, and communication skillsHigh school graduate, GED recipient, or equivalentAbout CompanyFounder and CEO Gregory Bennett of Bennett Realty SolutionsAfter over 30 years of developing his own multi-million dollar real estate businesses, Gregory's mission is to empower communities to build individual wealth, achieve financial freedom and create a family legacy.He has dedicated his career to creating the educational tools and resources necessary to mentor thousands of individuals on how to dream big, set high goals, and take daily action to become entrepreneurs generating multiple streams of income.He believes and teaches that the key to financial success is mastering sales and marketing essentials and leveraging relationships and resources to create passive income and long-term wealth.Gregory and his team are standing by ready to help you expand your knowledge.

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