Since 1936, Rainbow has developed and manufactured innovative products designed to improve indoor environments. With millions of satisfied owners worldwide, our proof of Rainbows commitment to consistent product quality and customer service.We are looking for multiple customer service representatives. A customer service representative, or CSR, will act as a liaison and provide product/services information. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. The target is to ensure excellent service standards, respond efficiently to customers questions and maintain high customer satisfaction.ResponsibilitiesManage customer accounts for SRX systemsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targetsHandle customer submissions to earn free equipment after purchasingKeep records of customer interactions on RBO systemFollow communication procedures, guidelines and policiesTake the extra mile to engage customersSkillsAbility to work alone & in teamsTrack record of being on timeCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school degree''Work Location:Multiple locationsWork RemotelyNoJob Types: Full-time, Part-timePay: $18.00 - $25.00 per hourBenefits:Flexible scheduleSchedule:Monday to FridayWeekend availabilitySupplemental Pay:Bonus payCommission payWork Location: Multiple Locations