Sales Support - Customer Service (Bilingual)

SouthernCarlson, Inc.
Jessup, MD
Dec 05, 2021
Dec 09, 2021
Full Time
The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.Bilingual Branch Associate - (Counter Sales / Customer Service)Construction and Industrial SuppliesSouthernCarlson, a growing and progressive national distributor of Fastening, Industrial and Packaging supplies, is seeking a customer service individual to assist customers in person and over the phone, entering orders in system, reviewing orders, and ensuring customers' needs are met in a professional and timely fashion.SouthernCarlson is seeking a Bilingual Counter Sales Associate to join the Jessup, MD Team!Areas of Responsibility Include:Customer serviceInside SalesTimely and accurate processing of ordersEfficient response to customer inquiries via phone, email and in personInventory trackingShipping and receivingEssential Qualifications include:Minimum one year of customer service experience with a track record ofsuccessfully servicing customer accountsExperience in handling administrative and inventoryresponsibilitiesHigh school diploma or equivalentExperience in the fastener, construction ormanufacturing industry is preferredOutgoing and positive person who enjoys building relationshipsStrong organizational skills and attention to detailSelf-starter who presents a professional image and attitudeExcellent verbal and written communication skillsIntermediate computer skills including proficiency with MS Office andweb navigationQuick learner and able retain knowledgeAbility to lift to 50 pounds of customers product on a regular basisLift 100 pounds of customers product on an occasional basis.Bilingual in Spanish preferredSouthernCarlson offers a competitive wage and benefits package with opportunities for career advancement!If you meet these qualifications and are interested in joining our team, please submit resume and salary expectations.#BASouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.