Program Manager

Washington, D.C
Dec 07, 2021
Dec 09, 2021
Full Time

The incumbent of this position will occupy an entry level Program Manager position. This opportunity offers tailored learning and development activities to include: formal and informal instruction, guidance, and mentoring. The goal of this career development plan is to enable the selected individual to meet the requirement of the full performance level. At the successful conclusion of the development period, the full performance salary range increases to $72,750 to $138,360.
The incumbent will be a self-motivated individual who supports management of the data process of several programs to include collection, data quality, and reporting. At the entry level, the incumbent performs professional entry-level assignments specifically designed to prepare the incumbent for higher-level professional work. The incumbent will work with direct supervision to perform the work assignments. As competency increases, the incumbent will work under less direct supervision performing more complex work assignments. At the full-performance level, duties may include, but are not limited to:
  • Managing a data process that includes data collection, data quality, and data reporting.
  • Maintaining knowledge of data elements, data policies, business rules, systems, and reports to answer questions/inquiries related to data collection and data reporting.
  • Ensuring data quality by performing all data quality review and quarter close activities.
  • Developing queries and reports for use in managing data acquisition and data quality reviews.
  • Responding to inquiries for data reporting from the courts, other AO offices, other judiciary entities, other government entities, and the public by creating ad-hoc queries as well as providing standard/routine reports, tables, and extracts.
  • Performing basic data/trend analysis to understand and monitor data from both the data collection and data reporting perspective.
  • Researching and identifying common errors and monitoring error frequency, trends, and types of errors within and across programs and source systems.

  • Requirements

    Conditions of Employment

  • AO employees are required to attest to their vaccination status. New employees are required to complete a Certification of Vaccination Form. The information provided on the form will be treated as confidential information and will be managed by the AO Human Resources Office.
  • All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
  • Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens / . For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification .
  • All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
  • New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit .
  • All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
  • You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
  • If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

  • Qualifications

    Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.


    Specialized Experience: Applicants must have at least one year of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience managing teams responsible for data collection, analysis, and reporting.


    Education: If you are using your education to qualify for the specialized experience requirement, you must submit a copy of your transcripts or an itemized list of courses (which includes equivalent information from the transcript e.g., course title, semester/quarter hours, and grade), from an accredited college or university, with a major in a field that provided you with the knowledge, skills, and abilities necessary to do the work of this position. This information must show superior academic achievement. Superior academic achievement is defined as a 3.5 GPA in your major or an overall GPA of 2.9. (TRANSCRIPT REQUIRED)

    Evaluation of Foreign Education : Evaluation of Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants must provide the following in order for foreign education to be acceptable: A copy of the letter containing the results of the equivalency evaluation; the type of education received, the level of education in relation to the U.S. education system, and state that its comparability recommendations follow the general guidelines of the U.S. National Council for the Evaluation of Foreign Educational Credentials; the content of the education program earned abroad and the standard obtained; the status of the awarding foreign school's recognition and legitimacy in its home country's education system; information on what the evaluation service did to obtain this information; and any other information of interest pertaining to the assessment/evaluation of the foreign education. Failure to provide required/sufficient documentation will result in lost consideration.

    Experience working with Microsoft Suite (Word, Excel, PowerPoint), Outlook, Teams, SharePoint are highly desired but not required to qualify for this position.


    This job series does not requirement education to qualify; however, applicants can use their education to qualify in lieu of the specialized experience.

    Additional information

    The AO is an Equal Opportunity Employer.

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