Social Science Program Coordinator

Baltimore, Maryland
Dec 07, 2021
Dec 15, 2021
Program Manager
Full Time

Major duties include but are not limited to:
  • Provide Whole Health coaching and education to enrolled Veterans.
  • Work with Veterans to identify their motivation for change, determine goals for their work together and develop treatment.
  • Assist Veterans with developing behavior plans and taking action steps to increase adherence to treatment.
  • Provide interventions that promote health and wellness, enhance well-being and improve quality of life.
  • Develop goals to improve health outcomes, reduce risk from chronic illness, and lesson the likelihood of admission to ED, inpatient care, or long-term care.
  • Conducts interventions for Veterans using one-on-one, couple, or group modalities in outpatient and inpatient settings.
  • Conduct Whole Health-facilitated groups, such as smoking cessation, diabetes management, hypertension clinics, mental health and other inpatient and outpatient groups as appropriate.
  • Develop treatment plans focused on science-based behavioral interventions and research that improve quality of life and reduce risk for chronic disease, or that reverse or slow progression of chronic disease.
  • Coordinate care with Veteran's treatment providers, both primary and specialty care, to ensure identified goals are consistent with best practices for treatment and management of chronic illness.
  • Utilize motivational interviewing and health coaching techniques and processes.
  • Maintain education and knowledge regarding lifestyle and clinical outcomes, including behaviors that improve Veterans health and well-being and those related to clinical outcomes.
  • Conduct outreach activities to inform Veterans and family members of available programs.
  • Provide educational opportunities for staff, including lunch-and-learns, grand rounds and presentations at staff meetings.
  • Develop resource lists for well-being support within the facility and in the local community.
  • Represent the Health Care System at professional programs and/or events, or on VA or community committees or work groups addressing health coaching.
  • Assist with data management analyses, special studies and reports for use by management for budget preparation, workload projections, and quality assurance and utilization reviews.
  • Collects Whole Health qualitative data from veterans and creates reports analyzing effectiveness of health coaching.
Promotion Potential: This position is at the full performance level.

Work Schedule: Monday - Friday, 8am-4:30pm
Compressed/Flexible: Available
Telework: Not Available
Virtual: This is not a virtual position.
Position Description/PD#: Social Science Program Coordinator/PD21023O
Financial Disclosure Report: Not required


Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Department of Veterans Affairs Personnel


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/14/2021.

Individual Occupation Requirements (IOR)
Basic Education Requirement: You must have successfully completed a full 4-year course of study in an accredited college or university leading to a Bachelor's or higher degree that included a major field of study in behavioral or social science (or a related discipline appropriate to this position). Major field of study is considered to be 24 semester hours. (COPY OF TRANSCRIPTS ARE REQUIRED AT TIME OF APPLICATION.)
Basic Experience Requirement: You possess four years of appropriate experience which demonstrates that you have acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (THIS EXPERIENCE MUST BE SUPPORTED BY YOUR RESUME TO BE CREDITABLE.)
Combination of Education and Experience: You must possess a combination of education and experience as described above that provided you with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (THIS EXPERIENCE MUST BE SUPPORTED BY YOUR RESUME TO BE CREDITABLE AND COPY OF TRANSCRIPTS ARE REQUIRED AT TIME OF APPLICATION.)

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

In addition to meeting one of the Basic IORs listed above, you may qualify based on your experience and/or education as described below:
  • Specialized Experience for GS-09: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Specialized experience for this position includes experience working as a Whole Health Coach or in a similar natured position; working with individuals and groups throughout the facility in a client-centered process to facilitate and empower the client to develop and achieve self-determined goals related to health and wellness; developing trust with patient and incorporating trust principles in day-to-day activities; providing patient and family members with information regarding lifestyle management including weight management, nutrition, exercise/fitness, smoking, cessation, stress management, etc.; conducting interventions that lead to improved functioning, decreased probability of deterioration or admission, and enhanced quality of life; and, providing follow-up care through telephone clinics or secure messaging between face-to-face appointments. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have You must have successfully completed two years of progressively higher level graduate education leading to a Master's degree; or you must possess a Master's (or equivalent graduate) degree. This education is only qualifying if it provided the knowledge, skills, and abilities necessary to do the work of this position as a Social Science Program Coordinator. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study; if that number cannot be obtained from the transcript, 18 semester hours will be considered as one full academic year of graduate study. (COPY OF TRANSCRIPTS ARE REQUIRED AT TIME OF APPLICATION.).. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond that which is required of the next lower grade level. For example: The position to be filled is a Management Analyst, GS-343-9. An applicant has 6 months of specialized experience equivalent to GS-7 and 1 year of graduate level education. The applicant meets 50 percent of the required experience but none of the required education, since he or she does not have any graduate study beyond that which is required for GS-7. Therefore, the applicant meets only 50 percent of the total requirement and is not qualified for the position. (The applicant's first year of graduate study is not qualifying for GS-9.). (THIS EXPERIENCE MUST BE SUPPORTED BY YOUR RESUME TO BE CREDITABLE AND COPY OF TRANSCRIPTS ARE REQUIRED AT TIME OF APPLICATION.)
You will be rated on the following Competencies for this position:
Teaching Others
Interpersonal Skills
Information Management
Education and Training

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Regular and recurring work is mostly sedentary involving sitting at a desk, although the position requires the ability to move from one geographic location of the facility to another. Some physical effort such as standing, walking, bending or prolonged sitting may be required. The work places no special physical demands on the employee. Work is performed in an office setting with occasional visits to areas within the service as well as throughout the Medical Center. Work area is adequately lighted, heated and air conditioned. The normal risks and discomforts typical of an office and clerical work area are included. There are no unusual risks or safety hazards associated with this position

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at .


A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Pandemic Telework Program: Due to COVID-19, the VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. [Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable.] At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified : applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at .

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .

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