Position Summary:We think you'll like it here! We proudly serve our community's local heroes, who do so much for us. As a non-profit financial institution founded in 1963, we are laser-focused on the needs of our members, who include the employees of Baltimore County government, GBMC Healthcare, Gilchrist, Sheppard Pratt Health System, and more. Making a difference in our members' lives is what we are all about. Join us and experience the rewards of meaningful work and the opportunity to showcase your natural talents.Our Full-time employees enjoy benefits such as health insurance, 3 weeks of vacation/personal time off per year (which increases with years of service), holiday and sick pay, time off on your birthday, premium pay for time worked on Saturday, a generous 4% contribution to your 401(k) plan (plus additional contributions at certain years of service), tuition reimbursement, paid disability insurance, and more.Here are the details:This job is open at our Towson branch located in Towson, Maryland.This is a Full-time position requiring 40 hours per week (8 hours per day).The work schedule is Monday, Tuesday, Wednesday, & Friday 8 am - 5 pm and Thursdays 8 am - 5:00 pm or 9:00 - 6:00 pm. Rotating Saturdays are required from 8:30 am - 12:30 pm.In this job, you will perform a variety of loan servicing and administration activities. You will:Provide professional, prompt, and courteous service to members and Credit Union staffAssist in the preparation of real estate settlementsFacilitate loan disbursal by printing documents and checksReview loan documentation to ensure all documents meet market guidelinesMaintain escrow accountsObtain insurance documentation on collateral loansPost premium payments and refunds to loan accounts & balance GL accountsPrepare verification and payoff lettersProvide clerical supportWork at the Reception Desk on a rotating basisWhat you need:High School Diploma or GEDSome administrative or customer service experience is requiredAbility to travel to our branches in Towson & Perry Hall as neededA passion for serving customers!Strong interpersonal skillsAbility to perform basic math functionsProficient use of computers & Windows-based softwareCredit check and criminal background check are requiredExperience in a consumer or mortgage lending capacity is preferred.