Showroom Customer Service Representative

Chantilly, VA
Dec 06, 2021
Dec 08, 2021
Customer Service
Full Time
Showroom Customer Service RepresentativeIf a career with an organization that rewards performance and provides a stable and supportive environment for its associates sounds good to you, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.Ferguson is currently seeking the right individual to fill an immediate need for a Showroom Customer Service Representative in Chantilly, VA. If you have a commitment to great customer service, this is the position for you!ResponsibilitiesAssist customers on the showroom floor with finished plumbing, lighting & appliance selectionsEducate customers on the selection process to create the kitchen and/or bath of their dreamsBuild lasting relationships with customers by attentively following up on inquires and purchasesSupport sales and management efforts of other Ferguson associates with a positive attitude and team focusSell the Ferguson Showroom Value ("The best people, products, and service")Acquire and maintain sufficient product knowledge and strive to continually increase knowledge baseLearn internal systems and processes to engage in transactional sellingParticipate in on and offsite meetings, trainings, and events as requiredWork a standard schedule including 4 weekdays and every other SaturdayQualificationsHigh school degree required2 years of retail sales experience strongly encouragedLocal candidates given preferenceAbility to develop business relationships with customers and coworkersPassion about home trends and/or design building/remodelingStrong organizational and follow-through skillsExcellent communication and interpersonal skillsHigh level of ownership, accountability, and initiative**This is a Non-Commission Position**BenefitsAs a large, successful company who prides itself on its stability, Ferguson can offer a competitive benefits package which includes the following: medical (two plans to choose from), dental, vision, disability, retirement savings with company match, paid leave (holidays, vacation, sick, personal, and floating holidays), recognition programs, community involvement opportunities, and much more!Click to Apply: