Inside Sales / Customer Service - Building Materials

Employer
Alside
Location
Lorton, VA
Posted
Nov 23, 2021
Closes
Dec 08, 2021
Ref
245393335
Industry
Other
Hours
Full Time
Company DescriptionAlside represents over six decades of inspired innovation. Founded in 1947, Alside is a leading manufacturer of vinyl siding and accessories, vinyl windows and patio doors, and fencing and railing products for the residential and commercial remodeling and new construction markets.With headquarters in Cuyahoga Falls, Ohio, Alside has over 3000 employees in its seven manufacturing facilities (Cuyahoga Falls OH; West Salem OH; Ennis TX; Cedar Rapids IA; Kinston NC, Bothell WA; Yuma AZ). Alside products are distributed to licensed professional remodeling contractors and home builders through our network of 100 Alside Supply Centers and also through select independent distributors across the country.Job DescriptionSUMMARY:The individual in this role will be primarily responsible for serving and supporting our customers though effective use of superior customer service that meets each customer's unique set of delivery and product requirements.KEY RESPONSIBILITIES:Deliver Customer Service by responding to customer needs thoroughly in a timely manner with accuracy and detail: Develop and maintain a high level of product knowledge Field and resolve customer issues and questions Utilize consultative selling skillsA$ A' "A' ?Establish, develop, and service new customer accountsOperate in a safe manner and maintain a safe work environmentSupport Supply Center Team in attaining the overall goals and objectives of the business unit.Accurate order entryFollow and execute any additional direction given by Operations Manager that will assist in obtaining overall goals and objectives of the organization.QualificationsSKILL REQUIREMENTS:Ability to multi-task and make business decisions in a constantly changing, fast paced environmentComposed under pressureResults DrivenSelf-Motivated and Enthusiastic with a positive attitudeService OrientedEffective Time ManagementOrganized and Detailed OrientedExcellent Communication Skills - Written, oral and listeningAbility to learn and embrace new technologyKEY ACCOUNTABILITIES:Deliver world class customer service experienceOperate in a safe manner following all company safety policiesDeliver on Operational Excellent requirementsAssist in achieving 100% policy complianceAssist in obtaining overall goals and objectives of the organization.EDUCATION AND EXPERIENCE:College degree preferredPreferably 2 plus years experience in a retail/wholesale environment with a demonstrated success working with customersMicrosoft Excel, Office and Outlook experienceGeneral knowledge of the building industry preferred but not required.PHYSICAL REQUIREMENTS:Frequent standing, walking, bending, talking and listening.Location specific lifting requirements based on what the field requires.Additional InformationAll your information will be kept confidential according to EEO guidelines.Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com.#Indeed4 - Alside