PassionInspirationInnovationDo you live by those? If yes, read on : Business Office CoordinatorPassionInspirationInnovationDo you live by those? If yes, read onAt Stratford University employees take enormous pride in their work and the work of the University. Stratford is not just your next job -- it is a career where employees find their true calling and feel tremendous joy in making a difference in the lives of others.Every employee is empowered and encouraged to contribute innovative ideas to enhance the student experience and learning outcomes. This is made evident by our motto, Changing lives, one student at a time. Visit our University blog at :The primary purpose of the Business Office Coordinator is to provide functional and operational support and direction for the collection and management of the University's receivables. This includes the functions of collections on delinquent accounts, extension of credit (installment payment plans/loan origination), monitoring of receivable levels and all institutional responsibilities related to these functions. The Business Office Coordinator is responsible for internal and external collection operations for current tuition and fees, and delinquent accounts. The Business Office Coordinator monitors accounts receivable processes to ensure accuracy, timeliness, completeness and compliance with established University regulations; prepares periodic and special reports and recommends changes in methods or procedures to increase internal controls and efficiency. This position maintains compliance, in all of its collections processes, with the government regulations pertaining to the collection process. Functions: Essential Job Functions:Establish and maintain communications with students concerning their financial obligations to Stratford University.Maintain AR within established levels, process internal collections within established time frame and monitor accounts assigned to agencies and attorneys to ensure Universitys interest in debt is protected at all times.Ensure student payment plans have appropriate signed documentation, allowing collection efforts, to include reporting debt to credit agencies, and placing garnishments on their wages, prior to posting student payment plans. Input payment plan information into record management systems, to allow for easy reporting. Create reports of delinquent accounts of current students, place hold on students accounts, and share information with internal Student Accounts team, for increase internal attempts to collect debt and maintain positive account balances. Manage internal collections analysts, focus on student debt and payments from graduated or dropped student accounts. Create text message campaigns, systems, and timelines for increasing touch points to student carrying an outstanding debtHandle collection disputes and billing discrepancies in a professional and timely manner following established protocol and work with campus staff to improve efficiency of billing process.Establish contact with inactive students with balances and work with FA to provide financial option to said students to achieve successful readmission while meeting their financial obligations.Advise administration and management regarding issues and problems in the collection of student debt, past and current and billing issues that impede successful collectionMaintain University compliance with FDCPA and other regulations pertaining to debt collectionsCommunicate to students on their past due balances, ensuring due diligence is established in all areas of Accounts Receivable.Inspire and introduce innovation methods to collect debtMonitor accounts receivable levels; prepare periodic reports to identify areas that need special attention.Interface with external collection agencies and attorney as main University contact; maintain internal records for collection activity Qualifications: The Skills:Strong commitment to high academic standards, and ability to provide leadership in maintaining and strengthening academic excellence and enhancing the Universitys standingCommunicate information and ideas clearly, and concisely, in writing; read and understand information presented in writingSpeak clearly, concisely and effectively; listen to, and understand information and ideas as presented verballySupport the University vision with respect to the assigned programPerform other duties as assignedRequired Education and Experience:Bachelors degree is required while a higher degree will give you an advantage. You must be able to share examples of how youve achieved your goals during your past three to five years in effectively managing an account or accounts receivable function.Must have good written and verbal communication skills and must be proficient with excel at an intermediate level.Must have extensive Knowledge of FDCPA regulations, experience working with auto dialing technology, verifiable collection experience via phone and good negotiating skills.Previous experience managing University Receivables highly desirable.Knowledge of Regulation Z of the Higher Education Opportunity Act Title X and applicable disclosures and requirements.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classifiedStratford University is an Equal Opportunity EmployerChanging LivesOne Student at a Time