Partnership Manager

Partnership ManagerGeorge Mason University's Continuing and Professional Education (CPE) is seeking an organized and detail-oriented individual to serve as a Partnership Manager for open-enrollment and contract programs. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.About the Department:Continuing and Professional Education is committed to meeting the needs of organizations, agencies and individuals through both alternative credit and noncredit professional development programs that are timely, relevant and cost effective. Continuing and Professional Education strives to facilitate the development, promotion, and delivery of educational and training solutions that complement the academic strengths and expertise of the university. By providing innovative and diversified educational/training experiences, we enhance workforce development, professional development, organizational effectiveness and economic development.About the Position:The Partnership Manager is responsible for overseeing and maintaining CPE partner contracts both fulfilling CPE's commitments as well as holding our partners accountable for meeting their commitments for open enrollment (OE) and contract course programs. In addition to monitoring, reporting and driving enrollments for our open enrollment courses, the PM works with CPE Marketing and Finance to manage registration, marketing campaigns, contract administration and fiscal services. PMs work with CPE partners on schedules, marketing, instructor contracts and financial account management. As the budget manager for the partnership contracts, the PM helps establish pricing with the third party, as well as the CPE executive team and university entities. PMs serve as the "face" of CPE to the student and instructor, and are accountable for all of services around OE and contract course delivery.Responsibilities:This position reports to the Senior Partnership Management. Responsibilities include:Fully manage assigned programs (budgeting, logistics, scheduling, client relations, program growth strategy) as well as generate awareness and partnership opportunities in support of recruiting and enrollment efforts for the university's professional education program offerings;Manage non-credit offerings, where appropriate, and partner across the university to encourage collaboration and build program recruitment and enrollment strategy as well as client support;Work closely with the department marketing, fiscal and enrollment teams to ensure successful programmatic outcomes;Participate in brand awareness and relationship building activities including networking, relationship development and prospect identification and recruitment through conferences, industry leadership events, related association membership activities and university events; andProvide support in the identification of new and innovative course topics and possible program partnerships in related industries.Required Qualifications:Exemplary communication skills (written and verbal);Advanced use of computer applications (Microsoft Office suite), social media (LinkedIn, FB, Twitter, etc.) and student enrollment software;General budgeting acumen;Prospect recruitment and client service knowledge and skills;Ability to expertly organize, prioritize and manage multiple tasks with a high degree of accuracy;Excellent organizational and time management skills;Ability to work independently, but also thrive in a team environment; andMaster's degree or equivalent combination of education and experience. Preferred Qualifications:Customer service experience;Administrative experience both within an academic office but also with third party vendors/businesses including fiscal management;Experience in a higher education setting;Advanced computer skills with an emphasis on Banner and Destiny Solutions;Experience in supervising;Experience with marketing and recruitment;Experience with managing customer experience (both learner and partners) and being responsive to varying customer needs;General experience with special events planning and execution including lead/prospect tracking and prioritization;Excellent interpersonal skills; andExperience in managing complex projects with several contributing factors/influences.

For full consideration, applicants must apply at https://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education. Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create. If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/! George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.