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Unified Communications Administrator (TS)

Employer
Tau Six
Location
Chantilly, VA
Closing date
Dec 7, 2021
Tau Six, an agile small company delivering cutting edge cybersecurity and systems integration services to the US National Security market, has an immediate need for a Unified Communications Administrator to support a Department of Defense customer in Chantilly, VA. At Tau Six you will help protect our national security while working on innovative projects that offer opportunities for advancement.U.S. Government Clearance Required: Active Top Secret clearance adjudicated within the past 6 years. Candidate must be open to CI polyResponsibilities include, but are not limited to:Resolving Unified Communications user incidents and requestsAssist in solving operational voice and video challengesAssist in resolving issues with vendor-specific multi-level video teleconferencing systemsComplete Moves/Adds/Changes according to the specified SLAsProvides weekly report activities to managerAssist with the installation of local and/or remote data and voice communications equipment to include but not limited to voice terminals, video conferencing units, concentrators, minicomputers, central processing units, and facsimiles.Assist with creating appropriate documentation, including operational instructionsBasic Qualifications:Requires Bachelor's degree in an (IT, Math or Engineering field) or equivalent experience work experienceDoD 8570 IAT Level 2 certification required (CCNA Security, GICSP, GSEC, Sec+, CND or SSCP)DoD 8570 computing environment certification within 6 months of hire. Cisco CCNA Voice or equivalent certificationExperience with Cisco VTC codes, Cisco VoIP endpoints, Cisco Unified Call Manager (CUCM) version 11.5 or later, Cisco Telepresence Management ServerGood problem-solving skills; ability to visualize a problem or situation and think abstractly to solve itUtilize excellent customer service skills and exceed customers' expectationsExcellent oral and written communication skillsLocal travel up to 10%Preferred Qualifications:Experience with SolarWinds Voice/Video QoS product a plusSecurity Clearance Requirements:Active Top Secret clearance adjudicated within the past 6 years. Candidate must be open to CI polyPhysical Requirements:Must be able to remain in a stationary position up to 75% of the timeMust be able to move about inside the office to access file cabinets, office machineryMust be able to position self to maintain office supplies on variable height shelving.The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations.Must be able to exchange accurate information in these situationsMust be able to observe and detect employee deviations from established policy

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