Accounts Receivable Manager Ravensburger is a family owned global business operating across a wide variety of categories including games, puzzles, construction toys, book and more under, sold under its own brand as well as brands like ThinkFun, WonderForge and BRIO. Our North American team has a history of launching innovative new products like the Villainous Games line across a variety of categories, as well as nurturing the growth and success of evergreen titles like Labyrinth, Rush Hour and more. At Ravensburger, we encourage the discovery of what really matters! The perspectives in our corporate family are as multifaceted as our product range. Our thinking and actions are geared towards the long term and sustainability, and thus we are looking together towards the future. Particularly through digitalization and internationalization, we offer our employees a wide range of development opportunities. Highly motivated, committed and well-trained employees are the essential prerequisite for Ravensburger 's success! In addition to competitive total compensation and rewards, we offer a collaborative and creative working environment! Summary Description: As the Accounts Receivable Manager, you will report to the Controller and oversee all credit and accounts receivable functions, including cash application. You will provide strategic and operational leadership to your team. You will also work together with the Controller to develop a seamless integration of our order to cash process. You will be responsible for credit management, cash applications, monitoring & reporting, resolving collection activity, managing credit insurances, supporting chargebacks, and supporting the Sales team to manage customers with the right credit limits. Ongoing projects include implementation of new merchant services provider and implementation of new cash application tool, SpeedAvis. Essential Functions: Supervises, trains, and mentors a staff of three in multiple locations. Supports team development, progression, and career paths. Develops, implements, and documents policies and procedures to ensure proper controls and oversight AR Defines, tracks, and analyzes Key Performance Indicators (KPIs). Reviews with Controller. Manages credit limits, credit risks, credit issuance, order releases, collections, and cash application. Supports Customer Service in managing and reporting chargebacks. Leads and implements enhanced AR and collections processes and new technology solutions to create efficiencies and transparency. Ensures timely and accurate invoicing of all customers including, but not limited to, North American shipments, FOB shipments and consignment sales. Identifies delinquent accounts to be written off or placed with collection agency. Facilitates relationships with credit reporting agencies and insurance providers, negotiating contracts and managing compliance. Direct oversight of various Mass Market accounts Ensures properly cash application Reconciles discrepancies including short-pays due to deductions, charge-backs, short-ships, etc. Prepares credit requests as necessary Reviews aging weekly Updates customer data Oversees monthly AR close, account reconciliations, and ensures internal reporting activities are completed with timeliness and accuracy. Calculates year end AR reserves following company guidelines. Supports financial statement audits. Compiles documents as requested by auditor Explains documents and postings Collaborates interdepartmentally to develop best practices and to create team synergies Other related projects and tasks as designated by Manager. Knowledge/Skills/Abilities: Strong knowledge of general accounting practices. Thorough understanding of Accounts Receivable processes and procedures. Able to work with confidential and sensitive proprietary information. Expansive customer service tool box: Professional mannerisms, appearance and actions (self-confident and committed to high ethics). Strong follow-through. Extremely quick thinking and resourceful. Ability to remain calm, cool and collected in stressful situations. Excellent organizational, time management and prioritization skills: Able to multi-task, maintain focus on several different projects at one time and hit deadlines. Able to be flexible with attention and priority. Very detail-oriented. Able to work in a progressive, fast-paced environment (work well under pressure). Extremely reliable and dependable. Proactively communicates to manager and teammates on status. Strong analytical skills, with an ability to troubleshoot, problem-solve and effectively and efficiently make decisions. Strong interpersonal skills, with the ability to build strong relationships at all levels. Ability to influence others. As unique situations arise, position must be sensitive to corporate needs, employee goodwill, and the public image. Strong "leads by example" presence: Future-oriented in thinking and operation. Optimistic attitude and approach to problem solving. Able to lead by example and live/work by company values. Embodies a sense of urgency in his/her actions. Able to be patient and objective in difficult situations with different types of people. Strong communication skills (oral, written, presentation): Act as an active listener, seeking to understand and then to be understood, articulating clearly and confidently. Strong project management skills, including the ability to take ownership for accomplishing assigned tasks. Results-oriented planner who ensures that goals are met. Able to set priorities and keep to projected schedules. Computer Skills: Comfortable and effective working in Microsoft Office. Strong proficiency in Excel. Proficient at using the Internet and on-line systems. Able to quickly learn new software and systems. Proficient using a calculator. Typing Skills: 50+ WPM 10-Key Education and Experience Requirements (Minimum): Education Associates Degree in Accounting or related field. Bachelor's Degree Finance, or Equivalent Experience in Accounting or related field preferred. Experience Five years' experience in a fast-paced accounting office environment, and managing the Accounts Receivable process Proven track record of improving the efficiency of assigned processes or procedures. Experience working with financial software packages Experience with Sales & Use Tax Prior experience with SAP preferred Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must have the ability to sit for long periods of time. The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Job Type: Full-time Pay: $100,000.00 per year Benefits: 401(k) Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Physical Setting: Office Schedule: Monday to Friday COVID-19 considerations: All employees must be fully vaccinated. While in office, all employees must wear a masks. Education: Bachelor's (Preferred) Experience: Accounting: 5 years (Required) Microsoft Excel: 5 years (Preferred) Work Location: One location