Assistant Manager

Smoothie King
Rockville, MD
Dec 05, 2021
Dec 07, 2021
Full Time
NOW HIRING: ASSISTANT MANAGER **SUBMIT YOUR RESUME must be able to pass an intensive background check Core Competencies: Problem solving Managing the guest experience Maintaining the look and feel of a well-run store Driving for results Managing multiple priorities Being resilient under pressure Training Demonstrating leadership Adapt to new work situations or roles; open to new ways of doing things Essential Functions: Guest Service/Shift work Ensures guests are welcomed into the store. Ensures consistency in every smoothie served Develops personal ongoing relationships with our guests Supports Team Member functions as necessary to provide great customer service to guests. Employee Relations/Coaching: Manages team to ensure positive customer experience Creates a positive atmosphere for the staff Provides ongoing feedback to team members on their successes and areas for improvement Provides tools to help Team Members sell and upsell smoothies. Coaches team members on such items as proper methods of blending smoothies. Take charge and utilize resources when problems arise; develop solutions before contacting General Manager. Promotes professional growth of Team Members. Administrative: Assists in creating schedules when needed Supports financial reviews Supports new product rollouts. Principal Accountabilities: Knowledge of store operations Ability to train Team Members store functions Ability to motivate staff Ability to learn and perform all Team Member level roles. Ability to maintain records of personnel, inventories, sales and banking/accounting records preferred. Proven ability to increase profits in similar operations preferred. Physical Demands: The physical requirements for this position are hearing, speaking, seeing, carrying, bending, walking, kneeling, reaching, pushing, pulling, lifting up to 30 pounds, and being able to stand for 4 to 8 hours at a time, or the ability to accomplish the physical requirements with or without reasonable accommodations. Job Type: Full-time Pay: $41,000.00 - $43,000.00 per year Benefits: Employee discount Paid time off Physical Setting: Fast casual restaurant Quick service restaurant Schedule: 10 hour shift Weekend availability Supplemental Pay: Bonus pay Tips COVID-19 considerations: No one has been infected at the workplace. Education: High school or equivalent (Preferred) Experience: Restaurant Experience: 2 years (Required) License/Certification: Driver's License (Required) Work Location: One location Work Remotely: No Work Location: One location

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