Recreation Manager I

Alexandria, VA
$56,835.22 - $77,275.12 Annually
Dec 06, 2021
Dec 16, 2021
Full Time
Recreation Manager I

Charles Houston Recreation Center

Full Time Position

The City of Alexandria is in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh-largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter square miles in the city have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Recreation Manager I position.


Under the supervision of the Regional Program Director, the Recreation Manager I will oversee the operations and management of the thriving Charles Houston Recreation Center. Primary responsibilities entail overseeing the facility schedule, submitting workorders, processing invoices and payroll. The incumbent will provide professional administrative, supervisory, and programmatic duties. The Recreation Manager I is responsible for increasing teen center attendance and participation through engaging programs and activities. Help represent the facility by interacting regularly with patrons to create connections within the community. Assist with increasing public awareness of recreational programs and opportunities through neighborhood canvassing and events. through effective leaderships, human resources and budget management, and exceptional customer service.

Major areas of responsibility include:

  1. Outreach, Direct Service and Community Engagement (30% of position/12 hours per week)

Create a welcoming, inclusive, and safe space for patrons. Create and maintain relationships with community groups, schools, parents, and others to assist in advancing the department’s mission, publicizing events, and expanding general programming support and resources. Communicates clearly and courteously with internal and external customers. Responds to patron inquires and complaints in a timely manner.

  1. Facility Operations (25% of position/10 hours per week)

Assists in planning and directing the daily operations of the center. Schedules and supervises programs. Provides customers with RecTrac membership and program registration. Process RecTrac room rental reservations and/or room reservation requests. Coordinates set up and take down of equipment and monitors the proper use of the equipment.

  1. Administrative/ Supervision (25% of position/10 hours per week)

Leads a team of part-time staff that are critical to maintaining operations. Manages personnel duties including recruiting, scheduling, work assignments, trainings, and performance appraisals to ensure staff provides exceptional customer experiences to patrons. Supervises and implements cash control procedures and expense reviews in accordance with the city’s cash handling policies and procedures. Ensures compliance with financial guidelines and reconciles revenue and expense reports. Prepares deposits, budgets, financial reports, and purchase orders. Assists in the preparation of operating budgets. Assist with procurement of supplies for facility/program operation, record management including personnel files, registration forms, etc. Processes invoices and ensures proper cost center coding. Procurement of supplies for facility/program operation. Ensures accountability for fixed assets. Maintains records of payroll, activity attendance and cash receipts. Assist with the coordination of facility rentals and amenities, processing rental inquiry forms, and refunds. Reports accidents, injuries, incidences and property loss/damage.

  1. Facility Maintenance (10% of position/4 hours per week)

Oversees the day-to-day implementation of policies, procedures, programs, and workplace expectations to ensure a well-managed and well-maintained building. Ensures that all facilities meet quality standards for cleanliness and maintenance. Proactively performs center safety and maintenance checks and responds to building concerns ensuring the safety and cleanliness for quality programs and experiences. Oversees and coordinates maintenance and repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work. Promptly submit requests for building maintenance, repairs, cleaning needs, etc.

  1. Other (10% of position/4 hours per week)

Other duties include being accessible for after-hours needs such as staff support, response to facility alarms, emergency situations, and inclement weather responsibilities. Provide front desk and facility coverage when needed. Ability to respond for any afterhours emergencies required for the facility. Management of patrons and staff during emergency situations. Participate in department meetings and training as required. Perform and complete other duties as assigned by supervisor.

What You Should Bring

Each member of our team is accountable for exceptional delivery of services to the community. You will work to meet the recreational needs of our community in a fun, safe, and orderly manner. To best serve in this position, good knowledge of the social and recreational sciences, including the theory, principles, and practices of recreation are needed. Strong planning and organizational skills, windows proficiency, and excellent communication skills will contribute to your success in the position. You must also demonstrate an ability to plan and execute programs and activities and work effectively in a group setting. Availability to work various hours not limited to Monday-Thursday from 4-9 pm and Fridays 3pm-12 midnight and rotational weekends.

You should possess independent judgment and initiative, enthusiasm, flexibility, diplomacy, excellent oral and written communication, and emotional intelligence. Your mission and values must align with those of the Department (below). You should also be available to work various hours which include days, evenings, weekends, and some holidays. You will have the ability to be on call and resolve urgent situations over the phone and/or by reporting in person.

Recreation Leader III Key Performance objectives:
  • Be Responsive, Professional, Courteous and Accountable in all interactions.
  • Plan, develop and implement structured enrichment and group activities.
    • Actively supervise teen program participants per the code of conduct.
    • Ensure all safety precautions and rules are followed.
    • Actively participate in staff meetings, advisory council meetings, and in-service trainings.
    • Manage building operations during events and complete administrative paperwork.
    • Complete incident reports and submit them by the end of the shift.
    • Maintain records using Microsoft programs, RecTrac software, and general filing.

About the Department of Recreation, Parks & Cultural Activities

The mission of Recreation, Parks & Cultural Activities is to enrich the City of Alexandria by creating meaningful experiences through public spaces, cultural activities, and programming. The Department’s vision is to improve the well-being of every person in our community by connecting them to each other and their environment. The Department’s values are Integrity, Civic Responsibility, Continuous Learning, Equity, Exceptional Customer Experiences, and Safety. The Department of Recreation, Parks and Cultural Activities received national accreditation from the Commission for Accreditation of Park and Recreation Agencies (CAPRA). National accreditation requires park and recreation agencies to meet 155 standards representing elements of effective and efficient park and recreation operations. The department has adopted the Commonwealth Centers for High-Performance Model for Organizational Excellence, practices shared leadership, and maintains clear workplace expectations.

Minimum & Additional Requirements

Four-Year College Degree with completion of college-level courses in recreation, physical education, or fine arts; three years of progressively-responsible experience in community recreation work including some experience at the level of Recreation Coordinator; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Preferred Qualifications

Experience in community recreation preferably in a setting working with individuals of all abilities, ethnicities, and socio-economic status; Passionate for kids, creative, flexible, excellent communication skills, and phenomenal customer service; Be available to work flexible hours Monday- Fridays and some weekends & special events; Available to work additional days that will provide the greatest benefit to the organization. Have a deep desire and interest in working with a diverse population.


This position requires the successful completion of a criminal records background check and drug screening before employment.

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