Deputy Director for Management Operations

Rockville, Maryland
Dec 05, 2021
Dec 12, 2021
Executive, Director
Full Time

This position is located in the Immediate Office of the Director, Indian Health Service (IHS), Rockville, MD. The mission of the IHS is, in partnership with American Indian and Alaska Native (AI/AN) people, to raise their physical, mental, social, and spiritual health to the highest level. The IHS goal is to assure that comprehensive, culturally acceptable personal and public health services are available and accessible to AI/AN people. The IHS carries out its mission and goal through headquarters and 12 area offices with approximately 15,600 serving more than over 2.2 million AI/AN through a system of Tribal and Urban programs serving 574 Federally recognized Tribes in 37 states. In FY 2021, the IHS has financial resources totaling $6.4 billion.
The Deputy Director for Management Operations provides management direction to the IHS program offices. He/She is responsible for implementing agency goals and mission; providing overall organizational management to improve agency performance; assisting the IHS Director in promoting government reforms; developing strategic plans, and measuring results; and overseeing agency-specific efforts to integrate performance and budgeting, expand competitive sourcing, strengthen the workforce, improve financial management, advance e-government, promote environmental health and engineering programs, and other government wide reform efforts.

Serves as the principal adviser to the Director, IHS, for the management of IHS operations. The incumbent functions as a member of the senior staff of the IHS participating fully with the Director, IHS, in the total planning, programming, and operation of the IHS. Provides operational and management information and expertise necessary for the formulation of policies, goals and objectives, and operational strategies, and in program and resource allocation decisions which impact the total organization.

Plans, directs, and evaluate the operations of the Headquarters functions, authorities, and responsibilities in support of the Director. Provides expert staff guidance to maximize operational effectiveness through full use of all available resources. Provides guidance to office directors in achieving the best total operation and support to the area offices. Directs a system of review and evaluation to provide continuous surveillance and improvement, resources utilization, and controls against fraud, waste, and abuse.

This job opportunity announcement has been extended and will now close on December 17, 2021.


Conditions of Employment

Conditions of Employment
  • The selected applicant will be subject to a pre-employment background investigation, which will include a fingerprint check.
  • If applicable-Selective Service registration (Males born after 12/31/59)
  • U.S. Citizenship is required
  • Selectee may be subject to a probationary/trial period
  • This position requires completion of public financial disclosure report.
Relocation/Recruitment Incentives: May be authorized for highly qualified candidates.

Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process.

Fingerprinting, as part of the background investigation process, may be delayed due to COVID-19. All other background investigation procedures will apply. Be advised that your continued employment will require you to complete a fingerprint check within 60 days after notification of return to full operations and successfully obtaining a favorable background investigation.

The Indian Health Service is required by law to provide absolute preference in employment to American Indians and Alaska Natives who are enrolled in a federally recognized tribe as defined by the Secretary of the Interior. Indian preference requirements apply to all actions involved in filling a vacant position (e.g., initial hiring, reassignment, transfer, competitive promotion, reappointment or reinstatement), no matter how the vacancy arises. Any individual who claims Indian preference: 1) must submit a properly completed and signed BIA-4432; 2) must meet all qualification requirements as defined by the Office of Personnel Management and the Indian Health Service Excepted Service Qualification Standards (Preston Standards); and, 3) must be deemed suitable for employment.


All competitive candidates for SES positions with the Federal Government must demonstrate leadership experience indicative of senior executive level management capability. To meet the minimum qualification requirements for this position, you must show in your resume that you possess the Fundamental Competencies, five Executive Core Qualifications (ECQs), and the Professional/Technical Qualifications (PTQs), listed below. It is recommended that your resume emphasize levels of responsibility, scope and complexity of programs managed, and program accomplishments and results.

Fundamental Competencies:
Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation.

Executive Core Qualifications (ECQs): Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Business Acumen: The ability to manage human, financial, and information resources strategically. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. It is STRONGLY recommended that you visit the following Office of Personnel Management (OPM) webpage for more information regarding the Fundamental Competencies and ECQs.

IF SELECTED, you will be required to complete an ECQ package by drafting narratives for each of the ECQs and be certified by an OPM Qualifications Review Board (QRB) in order to be placed in this position. If you are currently serving in a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by the Office of Personnel Management (OPM), you WILL NOT need to draft the ECQs. However, you must still provide the narrative response individually addressing each of the Professional/Technical Qualifications (PTQs) listed below.

Professional/Technical Qualifications (PTQs):This position also requires that you possess PTQs that represent knowledge, skills, and abilities essential for success in this role. The following PTQs must be evident in your resume.
  • Demonstrated experience representing the senior executive of a large organization to governments and legislative bodies; e.g. Congress/legislative committees, OMB, HHS, the Tribes, and other agencies.
  • Comprehensive knowledge and experience at an agency/department level or similar setting with full authority over multiple administration functional areas to include but not no limited to; Finance, Budget, Human Resources, Environmental Health and Engineering, and/or Acquisitions.
  • Demonstrated executive level experience evaluating, developing, and implementing policies and regulations impacting a wide array of administrative functions for a large and geographically dispersed organization.
  • Experience overseeing an organizational/departmental system of review and evaluation to provide continuous surveillance and improvement, resources utilization, and controls against fraud, waste, and abuse.
  • Demonstrated substantial knowledge of the Indian Health Care Improvement Act, the Indian Self-Determination Act, as well as Federal Health Care Delivery Systems including the Indian Health Service system (federal, tribal, and urban).

  • Education


    Additional information

    Salary for Senior Executive Service positions varies depending on qualifications. The annual salary range may be found at the top of this announcement. This position may be eligible for performance bonuses and performance based pay adjustments.

    Probationary Period
    Selectee must serve a one-year probationary period unless s/he previously completed one year the Senior Executive Service.

    Standards of Conduct/Financial Disclosure
    HHS inspires public confidence by maintaining high ethical principles, and all Federal Government employees are subject to the conflict of interest statutes and regulations, including the Standards of Ethical Conduct , that govern activities with outside organizations and reporting financial holdings. The Ethics in Government Act, PL 95-521 also requires the applicant selected for this position to submit a Public Financial Disclosure Report, OGE-278 , prior to assuming the SES position, annually, and upon termination of employment.

    Security and Background Requirements
    If not previously completed, a background security investigation will be required for all appointees.

    Equal Opportunity Employment
    Equality is held as one of the most important values at HHS. Selection for this, and any other position, will be based solely on merit. HHS does not discriminate based on race, color, religion, sex, national origin, political affiliation, marital status, sexual orientation, physical or mental disability, age or membership or non-membership in an employee organization, or any other non-merit factors.

    If applying online poses a hardship to you, you may submit your application by contacting Nathan Anderson at

    Reasonable Accommodation Policy Statement
    Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact: . Requests for reasonable accommodation will be made on a case-by-case basis.

    Veteran's Preference
    Veteran's Preference does not apply to the SES.

    Selective Service
    As a condition of employment, all male applicants born after December 31, 1959, must have registered for the selective service. If selected for this position, the applicant must sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.

    Commissioned Corps Officers
    If you are applying as a Commissioned Corps Officer and wish to remain in to Corps, you are not required to submit ECQs or PTQs however there must be sufficient information in your application to determine that you meet the criteria of both. If selected, you will not need to prepare responses to the ECQs.

    COVID-19 Vaccine Requirement
    IHS selectees whose duties and responsibilities require them to work permanently, temporarily, or occasionally, in a federally-operated hospital, clinic, or health station must receive at least one of the two doses of COVID-19 vaccine in a two-dose series, or one dose of COVID-19 vaccine in a single-dose before entry on duty to their position or have IHS approve a medical or religious exemption. If an exemption is approved then wearing a face mask and regular testing is required. Anyone in violation of this condition of employment may face disciplinary action up to and including removal from federal service.