Support Services Specialist

Employer
USAJobs
Location
Alexandria, Virginia
Posted
Dec 04, 2021
Closes
Dec 07, 2021
Hours
Full Time
Duties

  • Responsible for planning, implementing, administering, and providing advice to management officials regarding programs for personal property, transportation, mail, and printing.
  • Assist with the management of FNCS mail management program. Serve as back-up to FNCS Fleet and Mail Manager.
  • Reviews and responds to requests for action on facilities management issues such as relocation of personnel moves, inadequate maintenance, heating/air conditioning problems, transportation, mail, and facilities related concerns.
  • Provides administrative services for office supplies, furniture, equipment, mail and correspondence control, and printing.
  • Identifies projects that may be venturing into problems, escalating red flags by providing analysis and recommendations for corrective action for appropriate and timely resolution.
  • Formulates and implement agency policy, notices, and standard operating procedures and provides oversight and guidance to FNCS and FNCS Regional personnel performing personal property management functions.
  • Responsible for the day-to-day operations of storage, receiving, inventory, as well as various administrative functions.


Requirements

Conditions of Employment

  • You must be a US Citizen or US National.
  • Males born after 12/31/1959 must be Selective Service registered or exempt.
  • Subject to satisfactory adjudication of background investigation and/or fingerprint check.
  • Successful completion of one year probationary period, unless previously served.
  • Direct Deposit - Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/.
  • Federal employees must be fully vaccinated against COVID-19 regardless of their duty location. If selected, you will be required to submit documentation of COVID-19 vaccination by November 22, 2021 or before appointment, if after November 22.
  • The agency will provide additional information regarding what COVID-19 vaccination information or documentation will be needed and how you can request of the agency a legally required exception from this requirement.


Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.

Time in grade:
Applicant must have one year of specialized experience at the next lower grade to be considered for the next higher grade.

Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). You must include an SF-50 (you may need to submit more than one) that supports meeting this requirement with your application package.

INDIVIDUAL OCCUPATIONAL REQUIREMENT (IOR):
One year of qualifying experience equivalent to at least the next lower level (GS-11) in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications. Examples of qualifying experience include:
  • Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.
  • Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.
  • Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment.
  • Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization.
  • Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance.

  • In addition to the Individual Occupational Requirement (IOR), you must also meet the Minimum Qualification stated below.

    MINIMUM QUALIFICATION:
    To qualify for the GS-12: Applicants must possess one year of specialized experience equivalent to the GS-11 in the Federal and or Public Service. Specialized experience is defined as:
  • Preparing, auditing, and reporting on findings for property management, printing services and mail management to ensure accuracy and efficiency;
  • Managing agency mail operations, government property, and printing services to ensure adherence to regulations, policies, and proper procedures; and
  • Utilizing various types of equipment and/or systems, such as computer scanning equipment, bar-code sorters, ARCHIBUS, UPS Campus Ship, GSA Xcess, to manage all aspects of an organization's facilities, building maintenance, supplies, government property and customer requests.

  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Education

    There is no substitution of education at this grade level.

    Additional information

    • Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100.
    • Veterans who are preference eligible or who have been separated from the armed forces under honorable conditions after three years or more of continuous active service are eligible for consideration under the Veteran's Employment Opportunity Act (VEOA).
    • For more information on applying under special hiring authorities such as the 30 percent disabled veterans, certain military spouses, Schedule A Disabled, etc., explore the different Hiring Paths on the USAJOBS website .
    • Land Management Workforce Flexibility Act (LMWFA) provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years. Service must be in the competitive service and have been at a successful level of performance or better. Refer to PUBLIC LAW 114-47-AUG. 7, 2015 for more information.


    USDA is offering a variety of strategic workplace flexibilities which allow us to recruit and retain the best talent that reflects the diversity of our country, improve employee morale, and make USDA an employer of choice. In support of this commitment, telework-eligible positions may be eligible to telework up to four days of telework per week, based upon the duties of specific positions. This position may also be eligible for flexible work arrangements as determined by Departmental policy and any applicable collective bargaining agreements.