Meridian Bank Meridian Bank is a local, full-service commercial bank focused on businesses and individuals in the Delaware Valley. The bank offers a complete range of FDIC-insured deposit accounts, loans and cash management services. One of the top community bank lenders in the nation, Meridian Bank's Mortgage Division is located in Blue Bell, PA with additional mortgage lending branches in Pennsylvania, New Jersey, Delaware and Maryland. We have the ability to originate in 47 states and offer a complete menu of mortgage programs including First Front Door, DSHA, PHFA, NJHFA and portfolio 2nd mortgages to 95% LTV.Job Description: The VA Client Success Specialist originates residential mortgage loans according to established policies and procedures to ensure regulatory compliance while meeting sales goals. Responsible for performing various duties to support the Mortgage Department; coordinating work within the department, as well as with other departments; complying with operating policies and procedures established for this position. Reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.Qualifications required: High School Diploma or equivalentU.S. Military veteran with an Honorable Discharge and / or One year of sales experienceGood communication skillsAbility to work in a team environmentAbility to multi - task in a busy work environmentBasic computer skillsMust be able to obtain and maintain a National Mortgage LicenseBe able to perform basic math functionsEssential functions and responsibilities: Valid Driver's LicenseTake inbound calls from veterans / active military to discuss mortgage financingFollow up with pipeline of clientsBe able to convert phone inquiries into loan applicationsBe able to be trained on VA mortgage guidelinesLearn requirements of mortgage qualifyingWork with deadlinesDemonstrates and promotes Meridian Bank's Core Values: Our Partners, Our People, Our Bank and Our CommunitiesCoordinates specific work tasks with other employees within the department as well as with other departments in order to ensure the smooth and efficient flow of informationAbides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work placeCommunicates with management and coworkers in order to integrate goals and activitiesCooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, eg Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.Other duties as assigned including, but not limited to, scheduling appointments and maintaining calendar dates.Success factors/job competencies: Organizational and time management skillsAbility to work under supervisionAbility to take constructive criticism to improve performanceStrong customer service skillsExcellent interpersonal and communication skills (verbal and written)Timely and regular attendanceCompletes work in a timely mannerWork toward attaining preset goalsApplication Access: EncompassBlendPhysical demands/work environment/ location: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the necessary functions. This is a largely sedentary role, requiring the use of typical office equipment such as a computer, laptop and office phone. Most work is completed in an office environment.Work environment: The noise level in this environment is moderateLocation: VA call center in Towson, Maryland, or other locations as directed.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceSchedule:8 hour shiftExperience:Residential Mortgage: 1 year (Preferred)Work Location: One location