The Control Center Operator is responsible for monitoring pressures, flows, and other factors and operates various devices in order to control the distribution of water supply through WSSC Water's water distribution system from a control center. This role is also responsible for monitoring and control operations of facilities within WSSC Water's wastewater collection system.Essential FunctionsLevel I :Operates the water distribution system in auto, manual, and energy management control modesMonitors computers for power distribution across both distribution and collection systemsMonitors alarms to ensure the maintenance of proper pressure and water levels and records data at regular intervals in accordance with a predetermined scheduleMonitors operational trends of all water distribution and wastewater collection system facilities and maintains daily logs and records problems and actions takenOperates water distribution pumps and valves to maintain water supply and water qualityMonitors weather conditions to anticipate the potential impacts to the water and wastewater systems and prepares these systems to minimize these potential effectsOperates remote controlled valves at dam sites to maintain minimum permitted flows and to maintain viable fisheries below damsMonitors flows, levels, and other features of the wastewater collection system and water distribution systemInitiates emergency procedures by notifying appropriate employees in cases of unusual conditions and malfunctions of the systemConfers regularly with fully licensed operator to optimize operations of the water distribution systemLevel II:Conducts control center operations based on research of scheduled and unscheduled shut downs, plant flow rates, power consumption and power outage notifications, and weather impacts on system operations, preparing these systems to minimize these potential effectsMonitors and evaluates operational trends of all water distribution and wastewater collection system facilities and detects unusual performanceDetermines and directs the water production rates and flows from the two water treatment plantsMonitors energy pricing and electricity supply conditions and makes operational decisions to minimize costsUses energy management software to minimize electric costs and makes recommendations for upgradesInitiates emergency procedures by notifying appropriate employees in cases of unusual conditions and malfunctions of the systemAssesses lab sample site trends for WSSC Water chlorine requirements and interprets chlorine/bacteriological site mapsVerifies data and makes corrections to WSSC Water's record systemsConfers regularly with supervisor to optimize operations of the water distribution systemRemotely operates wastewater pumps during unusual flow conditionsAssists in determining when to activate the Rock Creek Wastewater Storage FacilityDrives a vehicle to conduct WSSC Water businessOther FunctionsLevel I:Collects water samples in emergency circumstancesPerforms other related duties as requiredLevel II:Determines pressure calculations and valves for shutdowns using eGIS toolsPerforms laboratory testing at specific test locations and conducts sampling pertaining to chlorine concentrations per knowledge of MDE regulationsUses TEAMS to find parts in WSSC Water warehouses and initiate work orders for emergency workPerforms related duties as requiredWork Environment And Physical DemandsRequires sitting for an extended period of timeRequired Knowledge, Skills, And AbilitiesLevel I:Knowledge of the basic principles of hydraulics and the operation of the water and sewer systemAbility to utilize eGIS to identify contour lines, zone borders, and zone boundaries and read maps and plans to include ADC maps and engineering drawings, pipeline schematicsAbility to provide knowledge on regulations pertaining to the distribution system, maximum chlorine concentrations and contact timeAbility to read monitoring equipment and to maintain a daily log of operation and generate trend graphsAbility to recognize and respond to unusual conditions in the water and wastewater systems and exercise judgment effectively in making decisions in accordance with established procedures and guidelinesAbility to perform with limited supervision and/or written proceduresBasic knowledge of mathematics and algebraAbility to effectively handle difficult situations during emergenciesAbility to relay messages and interpret information from computer screens to employees in the fieldCollects lab samples for analysis and calculations of parameters needed for the water distribution system such as chlorine levels, bacteriological, pH, and VOCAbility to use basic computer software and internal applications, ie, Microsoft Word, Excel, Outlook, FIT, LMS, PMP+, eGIS and WonderwareLevel II:Ability to generate work orders in MMIS to report SSOs and respond to low chlorine levels in the distribution systemAbility to provide knowledge on drinking water standards, sanitary sewer overflows (SSOs), and parameters for chlorine contact and dischargeAbility to read maps and plans to include ADC maps and engineering drawings, pipeline schematicsAbility to read monitoring equipment and to maintain a daily log of operationAbility to recognize and respond to unusual conditions in the water and wastewater systems and exercise judgment effectively in making decisions in accordance with established procedures and guidelinesAbility to perform with limited supervision and/or written proceduresBasic knowledge of mathematics and algebraAbility to effectively handle difficult situations during emergenciesAbility to relay messages and interpret information from computer screens to employees in the fieldIntermediate Microsoft Word, Excel, Outlook skillsAbility to use internal applications, ie, FIT, LMS, MP+, eGIS, and WonderwareMinimum Education, Experience RequirementsLevel I:High School diploma or equivalent1+ year experience as a water or wastewater plant operator, facility technician, or electrical/mechanical experience at a plant, water or wastewater operational facility or a water distribution or wastewater collection systemLevel II:High School diploma or equivalent3+ years experience as a water or wastewater plant operator, facility technician, or electrical/mechanical experience at a plant, water or wastewater operational facility or a water distribution or wastewater collection system