Customer Support Associate [Work From Home]

Employer
Rhino
Location
Culpeper, VA
Posted
Dec 03, 2021
Closes
Dec 05, 2021
Ref
239862030
Industry
Other
Hours
Full Time
[Customer Service / Remote] - Anywhere in US / Competitive compensation / 401k / PTO / Comprehensive health coverage - As a Customer Support Associate you'll: Provide day-to-day support of customers (partners + renters), which includes real-time conversations via telephone, live chat, and email; Resolve issues in a timely way while effectively prioritizing customer needs; Triage tickets to the appropriate internal departments and work with them to resolve the issue; Identify trends in support needs to influence site design, email copy, and product workflow Hiring Fast >>