Volunteer Program Assistant (ncs Center Leader)

Neighborhood And Community Services, Virginia
$16.55 - $27.58 Hourly
Dec 04, 2021
Dec 18, 2021
Full Time
Job Announcement

This announcement will be used to fill multiple positions at various Neighborhood and Community Service (NCS) locations throughout Fairfax County. These positions are .75 FTE (30 hours per week) with health and prorated leave benefits. Applicants who are interested in being considered for different NCS Center Leader positions, need to apply separately to each specific job number to be considered.

Helps meet the day-to-day volunteer needs of NCS by assisting with the planning and administration of a comprehensive volunteer program providing substantive and meaningful volunteer opportunities for youth, adults, older adults, and families of all ability levels.

Works with department and community stakeholders to develop volunteer opportunities and recruit volunteers of all abilities and ages following current safety protocols and best practices. Helps with training and onboarding of volunteers, supervising volunteers on occasion and recognizing outstanding volunteers. Communicates with volunteers in the form of email, phone calls, in-person events, and virtual newsletters. Collaboration with residents, community organizations, across NCS centers and business areas, and with other county agencies is essential. Volunteer Program Assistant will provide on-site support to NCS staff when needed.

The position requires daily use of volunteer management database software to recruit, onboard, place, and track volunteers. Individual will be expected to run reports from the volunteer management database to fulfill data reporting requirements for the regional services division. In addition, individual will assist with programming and technology support for the agency's virtual program platforms providing recreational and socialization opportunities for children, teens and adults.

The following skill sets are needed: knowledge of the principles and practices of volunteer management; ability to use a personal computer, applicable software and peripheral equipment; ability to plan, develop, and administer volunteer programs, opportunities and events; ability to maintain effective relationships with volunteers, fellow employees, non-profits and citizen groups; and ability to communicate effectively both verbally and in writing.

As part of the NCS Team, works to engage community and resident leaders to develop responses to changing needs using a place-based and population-based approach; work closely with leadership to coordinate a shared vision, actionable strategies, and support a framework for the county's engagement of community members; promote a high-performing organization that ensures the work is directly connected to the department and the human services system priorities and outcome areas; and support and promote equity-based programs and practices that address needs and equitable access to opportunities to enhance well-being and community inclusion.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

General Duties
Assists in the program delivery duties of the assigned facilities;
Ensures staff compliance with operating procedures and safety/security standards;
Informs the public of pertinent rules and regulations;
Directs residents to private and public resources and programs;
Delivers customer service by distributing literature and providing information;
Assists as a liaison between County agencies, residents and other community centers.

Provides operational support by supervising non-merit personnel of assigned facilities.

Assists management in the collection of data and records management necessary for the operation and evaluation of programs.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
  • Ability to assist center management with the collection and tracking of program data and outcomes needed for compiling administrative reports;
  • Ability to use a personal computer, applicable software, and peripheral equipment;
  • Ability to direct and coordinate the work of subordinate staff and volunteers;
  • Ability to maintain effective working relationships with staff, citizen groups, and the public;
  • Ability to communicate effectively both verbally and in writing.

Employment Standards

Any combination of education, experience, and training equivalent to the following:

(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”)
Graduation from high school or a GED issued by a state department of education, plus one year of related experience in a recreation center or facility, OR one year of experience organizing and coordinating public recreation activities or community outreach, as applicable to the position.

The appointee to this position will be required to complete a criminal background and Child Protective Services Registry check to the satisfaction of the employer. A TB screening upon hire and annually thereafter.

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs will still be subject to the weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

  • Degree in recreation, sociology, social work, public health, public administration or related field;
  • Bilingual ability;
  • Prior experience with the following:
    • Managing volunteers
    • Working with youth and family program participants and volunteers
    • Working with volunteers of diverse backgrounds
    • Working with volunteers of different abilities and skill levels
    • Familiarity with volunteer management database software
    • Volunteer coordination and/or developing volunteer opportunities
    • Use of virtual and video-conferencing platforms.

Work is generally sedentary in nature. However, incumbent may be required to do some walking, standing, bending, and carrying items up to 25 pounds. Ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without reasonable accommodations.

Panel interview and may include a practical exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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