Ncs Technology Specialist (ncs Center Leader)

Location
Neighborhood And Community Services, Virginia
Salary
$16.55 - $27.58 Hourly
Posted
Dec 04, 2021
Closes
Dec 18, 2021
Ref
21-02531
Function
Management
Hours
Full Time
Job Announcement

This announcement will be used to fill multiple positions at various Neighborhood and Community Service (NCS) locations throughout Fairfax County. These positions are .75 FTE (30 hours per week) with health and prorated leave benefits. Applicants who are interested in being considered for different NCS Center Leader positions, need to apply separately to each specific job number to be considered.

Working for Fairfax County's Department of Neighborhood and Community Services (NCS) is a great choice for your career and community. NCS Center Leader positions are ideal for individuals looking for opportunities where they can engage in the community around them and make an impact in the lives of Fairfax County residents. Center Program Specialists plan, prepare, and lead community center activities that are age and ability appropriate.

Assists with the application of a commercial, off-the-shelf (COTS) recreation management solution and data reporting requirements. Serves as a core team member responsible for the implementation of the Recreation Management System (RMS). Assists with the continued development of the system to include system upgrades, redesigns, and testing and troubleshooting system issues. Provides Call Center support to residents and staff, develop training materials, assist with providing end-user training and on-boarding staff. Assist with the implementation and delivery of community-based programs and services. Monitor the care and maintenance of equipment and the center, and complete necessary administrative duties in support of center operations.

Serves as program staff when supporting NCS Technology Programs as needed and assists with opening and closing of facilities. Provides operational support by supervising non-merit personnel and volunteers assigned facilities.

As part of the NCS Team, these positions will: work to engage community and resident leaders to develop responses to changing needs using a place-based and population-based approach; work closely with leadership to coordinate a shared vision, actionable strategies, and support a framework for the county's engagement of community members; promote a high-performing organization that ensures the work is directly connected to the department and the human services system priorities and outcome areas; and support and promote equity-based programs and practices that address needs and equitable access to opportunities to enhance well-being and community inclusion.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

General Duties
Assists in the program delivery duties of the assigned facilities;
Ensures staff compliance with operating procedures and safety/security standards;
Informs the public of pertinent rules and regulations;
Directs residents to private and public resources and programs;
Delivers customer service by distributing literature and providing information;
Assists as a liaison between County agencies, residents and other community centers.

Operations
Provides operational support by supervising non-merit personnel of assigned facilities.

Programming
Assists management in the daily program delivery of several specialized programs and special events at assigned facilities;
Assists management in the collection of data and records management necessary for the operation and evaluation of programs.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Knowledge of the principles and practices of recreation center management;
Ability to assist center management with the collection and tracking of program data and outcomes needed for compiling administrative reports;
Ability to use a personal computer, applicable software, and peripheral equipment;
Ability to direct and coordinate the work of subordinate staff and volunteers;
Ability to maintain effective working relationships with staff, citizen groups, and the public;
Ability to communicate effectively both verbally and in writing.

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:

(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”)
Graduation from high school or a GED issued by a state department of education, plus one year of related experience in a recreation center or facility, OR one year of experience organizing and coordinating public recreation activities or community outreach, as applicable to the position.

CERTIFICATES AND LICENSES REQUIRED:
  • Motor vehicle operator’s license;
  • First Aid and CPR certification, within 90 days of appointment.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, a check of the and Child Protective Services Registry, and a driving record check to the satisfaction of the employer.

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs will still be subject to the weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

PREFERRED QUALIFICATIONS:
  • Degree in recreation, sociology, social work, public health, public administration or related field;
  • Bilingual ability;
  • Prior experience with the following:
    • Working with scheduling/reservation systems (example: Recreation Dynamics);
    • Working with video conferencing platforms (example: Zoom);
    • Experience coordinating the development of a variety of educational classes in technology usage;
    • Experience providing technology-based training;
    • Strong skills in Excel and other Microsoft Office products;
    • Community-based recreation programming with a focus on prevention for youth and families, older adults and individuals with disabilities;
    • Supervising recreation employees and volunteers;
    • Working with self-directed teams;
    • Managing multiple programs and projects.

PHYSICAL REQUIREMENTS:
Work is generally sedentary in nature. However, incumbent may be required to do some walking, standing, bending, and carrying items up to 25 pounds. Ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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