Fire and Security Technician (Service)

ADT Security Services
Columbia, MD
Dec 02, 2021
Dec 04, 2021
Full Time
* Urgently Hiring * * Interview Right Away * *Relevant Experience Only* _ _ * * Position Summary: The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment. Works with minimal supervision and may provide training and assistance to less senior technicians or trainees. Duties And Responsibilities Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment. Must have an ability to proctor, coach, and teach others. Provides reliable, high quality customer support. Provides customer instruction on system operation and functionality. Performs system testing and signal verification. Maintains the necessary truck stock/inventory (equipment and tools). Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks. Ensures the progress and completion of assigned tasks. Provides documentation of service and hours worked. Completes and submits all required task-related activities, productivity, and other documentation in a timely manner. Must have a strong work ethic. Must be detail-oriented. Must complete other projects, as assigned. Minimum Qualifications (Education, Skills & Experience): Minimum of High School Diploma/Vocational Training. Must have three (3) or more years of experience. Must have a mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems. Must have a working knowledge to full understanding of local/national codes. Must have a mastery knowledge of test equipment, such as multimeters, battery analyzers and decibel meters. Must have a valid driver's license and be able to clear a drug screening. _ _ * * Certification/Licensing Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes. Requires 50% to 75% proficiency in ADT Commercial's Tier 1 product offerings. _ _ * * Work Environment: The employee is occasionally exposed to extreme weather conditions, risk of electrical shock, and harsh work environments. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _ _ * * Physical Requirements: While performing the duties of this job, the employee is regularly required to: Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear. Use vision abilities including: close, distance, peripheral, depth, and color. Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc. Lift, move, and hold up to approximately 50 lbs. Must be able to work a full-time, flexible schedule with "on call availability" and must be able to travel on short notice. Must be able to drive a motor vehicle (day and evenings) for extended time periods. ADT Commercial LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at to learn more. Job Type: Full-time Pay: $20.00 - $30.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule: 8 hour shift Monday to Friday Supplemental Pay: Bonus pay Commission pay Signing bonus Work Location: Multiple Locations