Field Service Technician

Vector Security, Inc.
Columbia, MD
Nov 23, 2021
Dec 04, 2021
Full Time
Join our TeamAt Vector, our team is brought together by a passion for providing premier intelligent security solutions to our clients. This is what empowers our team to make decisions ensuring the customers best interest is at the core of our service.Do you enjoy servicing advanced security solutions for customers? Do you thrive on challenging yourself to stay informed of trends in the security industry? If so, Vector IS a great career choice for you!Our ideal Service Tech thrives on analyzing and solving problems. You enjoy educating the customer on home automation and the importance to their safety and security needs. Individual will run service calls from Richmond to Harrisonburg.What You Do:Service Tech. will troubleshoot, repair and test a multitude of advanced solutions including wired and wireless burglar and fire alarms, as well as CCTV and access control systems.Work with our sales team to ensure our customer receives the highest level of professional care from start to finish.Service Tech. will interact with customers regarding system repairs and or additionsAbility to work weekends, as needed, and available for on-call dutiesWhat You Need:High school diploma or equivalencyValid driver's licenseMinimum of 2 - 4 years of experience servicing wired and/or wireless security systemsExcellent Customer Service and Communication skills; verbal and writtenPractical experience using drills and basic toolsAbility to climb heights of up to 40 ft.What You Get:Along with competitive compensation and career advancement opportunities, we offer a comprehensive "Total Rewards"A' package. Qualifying employees receive:Medical, dental, and vision coverageCompany paid life and AD&D insuranceCompany paid short- and long-term disabilityVoluntary benefit products401k retirement savings plan after just 60 daysPaid time off for vacation, sick and floating holidaysTuition reimbursementEmployee Assistance Program (EAP)Career progression is important to us at Vector, so expect to be challenged to learn new things on a daily basisCompany Overview:Why Join Us?Two-time winner of Dealer of the Year from SDM Magazine, two-time winner of the Police Dispatch Quality (PDQ) Award, and multi-year winner of the Central Station Operator of the Year Award from The Monitoring Association. Top 5 largest security company. Sure, we've got the hardware and the recognition, but the real reason to join Vector Security is our people. People who are passionate about the work they do. Energetic people who innovate, who take on new challenges. People, perhaps, like you.And when we find good people, we hold on to them through career advancement opportunities, internal promotion, continuing education, and performance incentives.So whether you're a proven leader in your discipline or looking for new challenges, Vector Security may have the right opportunity for you. We seek driven, proactive, talented individuals who are excited about what the future holds. Come join us and find out for yourself!Vector Security is a Drug-Free WorkplaceVector Security is an Equal Opportunity EmployerAll applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.#VEC100ExperienceRequired2 - 4 years: field repair experienceEducationRequiredHigh School or betterLicenses & CertificationsRequiredDrivers LicenseSkillsRequiredDrills / working with drillsCommunicationCustomer support experienceHand tools / working with hand toolsLadders / working with laddersTroubleshootingBehaviorsRequiredTeam Player: Works well as a member of a groupDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellMotivationsRequiredSelf-Starter: Inspired to perform without outside helpFlexibility: Inspired to perform well when granted the ability to set your own schedule and goalsEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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