Dispatch Reduction Coordinator

Vector Security Inc.
Gainesville, VA
Dec 01, 2021
Dec 04, 2021
Program Manager
Full Time
Do you like interacting with vendors and customers? Do you enjoy multi-tasking and working with a variety of administrative tasks? If so - Vector Security Networks Division has an opening for a Dispatch Reduction Coordinator in Gainesville VA. Assist customer and technicians and partner with teams throughout division in providing support with alarm monitoring including false alarm reduction and assist with the alarm permit program.Main Responsibilities:Develop and build and relationships between Vector and jurisdictions including third party companies throughout US and CanadaLiaison and advocate in assisting customers with appeal processes on false alarm fees and drive to reduce or eliminate feesParticipate and serve on industry committees; virtually as well as attend on siteAbility to remain current and familiar with industry trendsReview site accounts - assess need of system inspections and end user training - schedule and verify completion of required servicesSupport the development, offering, and ongoing refinement of the alarm monitoring permit programMaintain accurate - complete records of corresponding permit numbers and expiration dates on all monitoring permits within systemsHandle jurisdictional research throughout the US and Canada as it pertains to alarm monitoring requirements - ensuring the maintenance and update of recordsSupport false alarm reduction initiative for division enhancing Vector's image within the law enforcement community and various associations including False Alarm Reduction AssociationWhy Join Us?Two-time winner of Dealer of the Year from SDM Magazine, two-time winner of the Police Dispatch Quality (PDQ) Award, and multi-year winner of the Central Station Operator of the Year Award from The Monitoring Association. Top 5 largest security company. Sure, we've got the hardware and the recognition, but the real reason to join Vector Security is our people. People who are passionate about the work they do. Energetic people who innovate, who take on new challenges. People, perhaps, like you.And when we find good people, we hold on to them through career advancement opportunities, internal promotion, continuing education, and performance incentives.So, whether you're a proven leader in your discipline or looking for new challenges, Vector Security may have the right opportunity for you. We seek driven, proactive, talented individuals who are excited about what the future holds. Because we are. Come join us and find out for yourself!We offer:Along with competitive compensation and career advancement opportunities, we offer a comprehensive 'Total Rewards'A package. Qualifying employees receive:Medical, dental, and vision coverageCompany paid life and AD&D insuranceCompany paid short- and long-term disabilityVoluntary benefit products401k retirement savings plan after just 60 daysPaid time off for vacation, sick and floating holidaysTuition reimbursementVector Security, Inc. is an Equal Opportunity EmployerVector Security is a Drug-Free Workplace#VSN200ExperiencePreferred2 year(s): Technical SupportEducationPreferredAssociates or betterSkillsRequiredTyping / keyboardPerforms task with minimal errorsSelf-starterMicrosoft OfficeListeningCustomer service skillsAbility to multi-taskBehaviorsRequiredTeam Player: Works well as a member of a groupDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellMotivationsRequiredAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationFlexibility: Inspired to perform well when granted the ability to set your own schedule and goalsEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)by Jobble

Similar jobs