Cloud/Linux Systems Engineer

LookingGlass Cyber Solutions
Reston, VA
Nov 23, 2021
Dec 04, 2021
Full Time
LOOKINGGLASS CYBER SOLUTIONS, a market leader in integrated Dynamic Threat Defense with threat Intelligence and mitigation, is seeking to hire a TOP NOTCH Cloud/Linux Systems Engineer to join our team. The chosen candidate will provide technical support to our customers and this position will have the candidate working closely with our operations and engineering teams located in Reston, VA and Baltimore, MD.Overall Description:LookingGlass Cyber Solutions is seeking an accomplished and experienced Cloud/Linux Systems Engineer for IT and Technology Operations on the Server Operations team to provide technical support to our customers. This involves responding to internal customer requests and system alerts for technical assistance, troubleshooting application and server issues, installing and upgrading Linux servers and our application software, automation, monitoring, Cloud Operation, participating in sprints, supporting engineering efforts and providing support for other Systems Engineers when needed. The successful candidate must be able to work effectively as a team with customers and other groups in LookingGlass, including Operations, Engineering, and Product Management.If you are passionate about transforming security and excel in fast-paced, dynamic environment, then we absolutely want to hear from you.Key Responsibilities:Support the development efforts of the engineering and product development teams which results in a stable environment with speed to market.Provide technical support and system engineering to infrastructure servers that support development, test, and production environments.Meet regularly with engineering and Ops, provide status reports and notify company management of new tasks, accomplishments, risks, deadlines and changes in customer priorities.Automate tasks for the infrastructure by developing custom scripts.Maintain documentation of all scripts and system tailoring that is deployedProvide proactive support that anticipates system operation and availability.Provide Tier-1 technical support including triaging issues, implement corrective procedures and escalate problems as required.Perform in a Cloud/System administrator and system engineer role as required for production support and new infrastructure initiatives.Provide recommendations to engineering team related to ongoing operational support of environments at all phases of the engineering process.Maintain disciplined change management procedures for all environments and supporting tools.Will require occasional travel to Data Center located in Reston VA.Qualifying Requirements:Bachelors Degree in Computer Science, Network Security or an Information Technology related field, and/or related experience.At least 6 years of experience in Linux server administrationProficiency in Linux/Unix system administration, with certifications or relevant experience (Ubuntu Linux specifically)Experience working with public clouds like AWS, Azure, or GoogleExperience using Puppet, Jenkins, and cobblerExperiencing using virtualization technologies such as LXC/LXD, VMWareExperience working with containerization/micro services like Docker and KubernetesExperience working with Prometheus and Alert managerKnowledge of databases such as Elasticsearch and PostgresqlKnowledge of Shell Scripting, Python,Ability to meet deadlines and adjust to changing priorities to meet business goals.Ability to work in a multi-tasking / matrixed environmentCapable of working with and without direct supervision.Excellent troubleshooting skills.Strong oral and written communications skills.Effective interpersonal skills.Strong customer service orientation.Participate in on-call rotationPreferred Experience:Experience in start-up company environment a plus.Knowledge of big data technology such as Hadoop, Spark etcCyber Intelligence Security or networking experience strongly desired.Familiarity with Chef, Sensu/Nagios, Foreman, MAAS, Splunk and/or ELK desired.Familiarity working in a data center environment and the ability to lift servers and IT equipment for deployment.EOE/AA/M/F/Veteran/Disability Employer