Job SummaryMedStar Ambulatory Services is committed to providing world-class, compassionate care to every patient,every time, at every touch point. All associates are accountable for their role in meeting patient experience standards.Performs clinical and administrative duties in an Ambulatory setting consistent with policies and procedures.Works under the supervision of a physician and performs patient triage, venipuncture, laboratory testing,patient follow up, and assisting providers with patient exams. Also performs and transmits X-ray diagnostic images. This position documents as appropriate in the medical records and supports optimal patient flow.Ability to work with 4 or more Specialty areas as needed. Must have knowledge base of multispecialty areas and high degree of flexibility and willingness to learn.Minimum QualificationsEducation/TrainingCompletion of an approved RT Program, Associates degree preferred. Completion of an approved MA program is a plus.ExperienceExternship in a medical or ambulatory health setting; 2+ years of Medical Office experience strongly preferred; experience working with electronic medical records preferred.License/Certification/RegistrationARRT (American Registry of Radiologic Technologists) certification; Radiology Technologist license in the State of Maryland required. CPR certification required. In addition to ARRT, a CMA (Certified Medical Assistant) by American Association of Medical Assistants or RMA (Registered Medical Assistant) through American Medical Technologies is preferred.Knowledge, Skills & AbilitiesClinical competency as verified during the initial 90 day orientation period and annually thereafter.Excellent customer service/patient interaction skills; computers and electronic medical record skills and ability to function in a variable multi-specialty clinical setting. Excellent verbal and written communication skills.Ability to establish and maintain effective working relationships. Ability to multitask and work with several physicians in different specialties. Ability to maintain a work pace appropriate to the workload.Primary Duties and ResponsibilitiesAcquires ordered images including evaluating these images for technical quality. Sends images to appropriate destinations for interpretation and repeats images as needed.Comprehends equipment and procedures for all specialists working within the facility. Calls in refill prescription medications for patients after physician approval and documentation; completes requisitions for tests (if applicable). Supports the physician in patient examination, testing and education.Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.Maintains individual credentials for radiography.Maintains log system and performs required patient follow up for pap smears, Pb levels, HIV, mammograms, and STD's.Maintains orderliness and cleanliness of work areas. Reports any unsafe or potentially unsafe conditions.Manages patient flow with consistent and frequent communication with patients/ families as well genuine regard for their time and comfort.Monitors that the equipment is in proper working order and reports system problems in a timely manner. Cleans, stocks and sterilizes equipment; Cleans and prepares patient rooms for care delivery. Discards outdated drugs from medications cabinet.Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.Performs annual reporting to include protective device survey (all lead aprons inspected with fluoro) and repeat analysis for diagnostic imaging.Performs multifunctional skills, other testing and care consistent with the scope of practice including, but not limited to, spirometry/PFTs, patient vitals and BMI, EKGs, vision and hearing testing, splinting, tuberculosis skin testing, pregnancy testing, urinalysis, venipuncture, finger sticks on adults and heel sticks on infants, microbiology (Streptococcal testing and cultures) and general patient care under the supervision of the physician. Removes sutures/staples with provider written order after exam.Performs other duties as assigned.Performs radiographic examinations.Prepares, as required by the profession and the department, such written documentation as evaluation results, individualized treatment plans, and progress reports.Promotes an atmosphere of respect towards patients, families, vendors, employers and co-workers. Acts and communicates professionally at all times. Provides care consistent with MedStar's mission, vision and values and in a manner that engenders patient confidence and loyalty by exceeding expectations. Acts as a mentor for the clinical staff; leads by example and fosters staff development.Serves as a patient advocate throughout the care process and assist in patient discharge, assuring clarity for the patient or family member(s) in conjunction with the Referral Coordinator.Supports other members of the clinic team during downtime and when patient bottlenecks occur assuring optimal patient flow; manages variable and unpredictable patient volume throughout the work day. Provides telephone triage services as needed. Performs patient follow up calls and profession communication or lab tests and clinical results in accordance with policy.Transports patients to radiographic room. Prepares and maintains room.Under physician supervision, prepares and administers oral medications and injections limited to intradermal, subcutaneous, and intramuscular (deltoid, gluteal and vastus lateralis according to policy).About MedStar HealthMedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, DC, region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.