Remediation Manager, Cyber Security Risk Management
Center 2 (19050), United States of America, McLean, VirginiaRemediation Manager, Cyber Security Risk ManagementThe Cyber Security Remediation Manager is accountable for supporting remediation efforts and thematic data analysis and reporting within the Capital One Cyber Security organization. The manager will engage remediation teams to ensure that remediation efforts are documented and completed in a timely manner through coordination with internal teams. They will manage relationships with stakeholders, both within and outside Cyber, to deliver on the common goal of protecting Capital One.This team:Reviews, documents, and reports remediation actions and security gaps identified through the life cycle of issue identification and management through root cause investigation, taking ownership of the process to facilitate permanent resolution and closureWorks with all relevant internal technical teams, incident management, and the various lines of business to assist in the determination of root cause on incidents to prevent recurrence of issuesMaintains an inventory of problems under analysis and their current progress and statusCreates periodic reports on the remediation progress and problem trendingCreates, assigns, and tracks project timelines and actions to facilitate complete and accurate methodology or framework executionDrives the resolution of technical problems where analysis requires evaluation of areas whose focus is driving the remediation of services with support teamsWorks with reputation management vendors to review and remediate external security posture scoring metricsWorks to review, define, and develop cyber processesA successful candidate on the team should:Understand Cyber Security concepts and toolsBe team-oriented with the ability to effectively communicate and interact with a broad range of peoples and rolesHave the ability to work collaboratively, establish credibility, and build a working relationship with stakeholders and partners to ensure a shared outcomeHave the ability to present ideas in an easily digestible formatBe responsible for program metrics development, tracking, and automationBe able to think "A< oeoutside of the box' to streamline processes and defend challenges to recommended changesBe able to take similar case types and determine and document best path forward to centralize remediation efforts for efficiencyBe able to create, edit, and test process documentation to ensure accuracyBe able to identify process efficiency opportunities leveraging an understanding of various frameworks, methodologies, and best practices (ie Six Sigma, Lean, ITIL, NIST, etc.)Play an active role in the development of the team and organization by participating in process development, cross functional team leadership, and engagement with peersHave a willingness to learn and support program areas requiring additional resourcesBe able to work with team members and stakeholders to determine appropriate process and issue scopingBasic Qualifications:High School Diploma, GED, or equivalent certificationAt least 5 years of experience in the Information Technology fieldAt least 4 years of experience with cybersecurity or technology remediation concepts and practicesAt least 4 years of experience in a role leading or managing projects, initiatives, teams, or functionsAt least 3 years of experience in analyzing security data and reporting out on themes and trends identifiedAt least 2 years of experience with process review and documentation within the cybersecurity spacePreferred Qualifications:Bachelor's Degree5+ years of Project Management experience5+ years of experience with Lean principles3+ years of experience with audit or regulatory compliance and controls3+ years of experience in problem management, reputation management, process documentation, process improvement, or offensive securityExperience mentoring or coaching othersExperience managing multiple projectsFamiliarity with cybersecurity and governance vendors and toolsAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).