Business Manager - Parking and Transportation

Fairfax, VA
Commensurate with education and experience.
Dec 03, 2021
May 03, 2022
Full Time
Business Manager, Parking & TransportationGeorge Mason University seeks a seasoned and innovative leader to serve as the Business Manager, Parking & Transportation. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment. Responsibilities:Business Management and Financial Business Manager, Parking & Transportation is responsible for supporting the Director of Parking and Transportation (D-P&T) with the management of the University's $20m parking and transportation services. The Business Manager will support the D-P&T with short-term and long-range business operations, business analysis and recommendations, capital expenditure planning, financial planning and analysis, and project management. The Business Manager reports to the D-P&T, with a dotted line to the Chief Business Officer for Operations and Business Services (OBS), and is responsible for analysis of contract operations, including financial reporting, management, and controls. The Business Manager coordinates with parking and shuttle contractors to provide high-quality, financially reasonable services to the campus community, and maintains standards of excellence for contracted parking and transportation services. The Business Manager is responsible for budget development and analysis, and assisting with annual rate setting. The position will assist with analyzing and developing sustainable practices for services, and implementing new programs in collaboration with the Office of Sustainability. Operations & Contract Administration The Business Manager will also provide some support to the D-P&T for managing daily operations and special events of campus access and campus shuttles. This includes coordinating with contractors, event customers, and departments, including Events Management and ICA, on managing special event parking services. The position assists D-P&T managing parking and shuttle contracts, and works on a daily basis with contractor staff including financial oversight of contracts and transactions. The Business Manager upholds customer service standards and ensures client expectations are met by receiving and facilitating resolution of inquiries, concerns, and/or complaints. The position performs frequent interactive customer discussions with faculty, staff, students and parents. Required Qualifications:Bachelor's degree or equivalent combination of relevant education and experience;Strong experience in general business management and analysis;Previous financial analysis and planning background;Ability to analyze business operations and performance, identify critical business areas for review, and provide data driven operational recommendations;Ability to solve daily problems and resolve issues with customers and contractors;Ability to drive strategic goals, including planning and implementation efforts;Understanding of third-party contract management, and ability to develop and maintain strong vendor relationships;Financial planning and analysis, and budget development skills;Excellent interpersonal and communication skills (verbal and written); Ability to effectively present information and respond to inquiries from faculty, staff, students, parents, clients and the general public;Ability to work on multiple projects simultaneously and work well under limited time constraints;Ability to assist with planning and managing special events parking operations;Knowledge of campus access operations including parking and shuttles preferred;Appreciation and understanding of diversity, equity, and inclusion, and engaging with a diverse community of students, faculty, staff, and community; andHighly professional skills in managing all customer-service-related issues. Preferred Qualifications: Master's degree preferred; Considerable (generally at least five years) experience in parking or transportation environment preferred; andExperience in higher education environment preferred. About the University:Located in the Washington, D.C. metropolitan area, and known for its entrepreneurial spirit and rapid emergence, Mason is one of the most remarkable success stories in the past half-century of American higher education. Originally a branch college of the University of Virginia (1957-72), Mason has grown rapidly since its establishment as an independent entity into an R1 university. The University has accounted for almost 50 percent of the public university enrollment growth in Virginia over the past decade. In 2018, Forbes ranked Mason 54th among the 500 top midsize U.S. companies.

For full consideration, applicants must apply at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education. Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create. If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at! George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

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