Members Service Representative

Falls Church, VA
Dec 01, 2021
Dec 10, 2021
Administrative, Other
Full Time
Job Summary/Company: We have partnered with a credit union in their search for a Member Service Representative. As an integral member of our Member Services team, you will provide a Remarkable experience to each and every member by assisting them with various transactions and finding the right solutions to meet their financial needs. You will play a critical role in recommending additional products and services to enhance their overall banking experience.
• What You'll Bring

• Minimum 1 year of previous call center and/ or banking experience

• Excellent communication skills, phone demeanor and etiquette

• A love for a collaborative, energetic, and member focused environment

• The ability to multi-task and adapt to a fast paced environment

• A strong work ethic as well as an outgoing, positive personality and a sense of humor

• Prior Symitar experience (preferred)

• Bi-Lingual in Spanish is a plus

What You Can Expect

• A fun work environment! We build relationships by providing Remarkable Service, celebrating internal and external opportunities, acting with integrity, and loving our Arlington Community

• A Cultural Development Committee (CDC) designed to champion organizational culture by embodying our core values and putting them into action! The CDC Team helps to incorporate positive change and influence that impacts culture, employee engagement, and the overall work environment


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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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