Process Manager, Commercial Treasury Management Product Commercialization

Capital One
McLean, Virginia
Dec 02, 2021
Dec 31, 2021
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Process Manager, Commercial Treasury Management Product Commercialization

Capital One's Commercial Bank Treasury Management (TM) offering spans payables, receivables, and liquidity products. As part of a newly approved strategy and significant investments, we are looking to build out state-of-the-art TM and Payment capabilities.

We are establishing a new TM product commercialization team that will sit within the TM Go-to-Market Strategy team, and will be in-charge of developing and leading the execution of our go-to-market approach. Ultimately, the team will be accountable for successfully launching products against our end-to-end TM product roadmap through detailed vetting of business cases and market strike-zones, creating pricing strategy, developing target lead lists, providing input on sales strategy and partnering across the TM value-chain on test-and-learn agenda and launch readiness activities.

The Process Manager on the TM product commercialization team will be in-charge of partnering with the Quality Management Office and the value-chain to ensure resources, processes and roles and responsibilities across the value-chain are clearly defined and documented by product in preparation for product commercialization and launch. He/she will also be in-charge of identifying opportunities for process optimization for each product launch, along with helping develop overall frameworks and approaches for TM product commercialization and launch routines.

General Description

As a Manager of Process Management, you will deliver flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company's bottom line. You will monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each time.

We are seeking dedicated, disciplined, process professionals who excel in a team environment and are experts in process improvement. This individual will have demonstrated that they can improve company processes in the past, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.

General Responsibilities

  • Creating and validating processes
  • Designing and producing metrics used to measure efficiency and effectiveness
  • Driving process improvements aligned with desired customer outcomes
  • Analyzing, identifying, and correcting data issues with systems used or owned by a department
  • Providing subject matter expertise on processes when representing the department in projects and other meetings
  • Managing and leading a team of associates

Basic Qualifications

  • Bachelor's Degree in Business Administration, Accounting, Management, Human Resources or Economics or Military experience
  • At least 2 years of experience in Process management
  • At least 2 years of experience in Project management
  • At least 2 years of experience in People management
  • At least 2 years of experience in Relationship management

Preferred Qualifications

  • Master's Degree in Business Management, Process Management, Project Management, Risk Management, Communications, Computer Science or Information Systems
  • Lean certification or Six Sigma certification
  • At least 5 years of experience in Process management
  • At least 5 years of experience in Project management
  • At least 5 years of experience in People management
  • At least 5 years of experience in Complex problem-solving
  • At least 5 years of experience in Relationship management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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