Agile Support Sr Associate

Capital One
Richmond, Virginia
Dec 02, 2021
Dec 31, 2021
Full Time
West Creek 1 (12071), United States of America, Richmond, Virginia

Agile Support Sr Associate

We are seeking a highly motivated Process Senior Associate with a proven mindset when it comes to agile principles, process design and audit readiness. This role will support the organization by establishing agile practices, the creation of process documentation and support an audit ready environment. This individual must be able to effectively communicate and influence partners across the business, including multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate others in delivering flawless execution of process improvement projects.This will be a challenging role in a fast paced and dynamic environment requiring the ability to multitask and prioritize assignments.

Responsibilities Include:
  • Excellent communication skills, facilitation skills, able to collaborate, plan, execute and follow-up on meetings at the team level
  • Facilitate story / epic level backlog refinement and prioritization and provide monitoring and status tracking support for cross-team initiatives
  • Maintain process documentation including decision and action logs
  • Sustain a Well-Managed/process-driven environment that is always audit ready
  • Collaborate on larger initiatives, including representing the department on broader change control forums for input and to represent department interests; may challenge forum decisions if project outcome impacts department processes
  • Ensure impediments are visible and tracked through to resolution, escalating when necessary
  • Leverage Productivity Tools to influence better ways to radiate team information and identify improvement opportunities
  • Support the business through audits in partnership with our risk partners

Basic Qualifications:
  • High school diploma, GED or equivalent
  • At least 1 year of experience with Microsoft Office or G Suite
  • At least 2 years of experience with Agile Delivery utilizing Scrum, Kanban or SAFe methodologies
  • At least 2 years of experience in Business Process Management, Risk Management or Project Management

Preferred Qualifications:
  • Bachelor's Degree
  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
  • Scrum Alliance CSM, CSP certification or PMI's Agile Certified Professional (ACP)
  • 3+ years of agile delivery experience utilizing Scrum, Kanban or SAFe frameworks

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).