Duties

Responsible for weekly, monthly, quarterly, and annual vocational services program data reporting

Prepares reports and submits to various administrative levels

Monitors captured workload, Veteran attendance, Veteran payroll, supply requests and appointment scheduling

Reviews and verifies reports for accuracy and timeliness of data prior to submission to section chief and program manager

Extracts, and consolidates data from reports to create summary reports

Completes correspondence and documents daily for Compensated Work Therapy (CWT) operations

Schedules initial interview appointments

Performs property management duties such as maintenance of records, periodic inventories, disposals of excess property

Coordinates payroll timecards ensuring supervisory submit on time for payroll preparation

Manages promotional materials, business correspondence, and shipping documents

Provides technological support to Vocational Rehabilitation Services Program such as collection, collation, and maintenance of all data required to meet accreditation standards

Provides guidance to others in the utilization of changing computer technology

Provides guidance to Fiscal Service for matters directly related to payroll and procurement

Evaluates and reviews spreadsheets and compares them to client attendance and billing for attendance

Prepares statistical records for Fiscal Service, balancing two control point budgets, and rectifying charge card accounts

Serves as the Government Purchase Cardholder supporting the procurement needs and expenses of vocational rehabilitation services

Submits new contract requirements in the Electronic Contract Management System (eCMS) planning module and works with the Program Manager to prepare documentation needed for submission in FORCE

Assists Program Manager with acquisition planning, market research defining government requirements, proposal evaluation, contract negotiation, effective inspection & acceptance, contract quality assurance & evaluation and closeout procedures

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday- Friday 8:00am - 4:30pm
Compressed/Flexible: Available
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD# 512-21009-O
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Financial Disclosure Report: Not required

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Department of Veterans Affairs Personnel

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/02/2021.

Time-In-Grade Requirement: GS-6 level Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
GS-7 level Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:
Specialized Experience:

• GS-6: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Qualifying specialized experience for this position is documented experience working in a medical setting performing the following duties: scheduling appointments; collecting, compiling, and tracking of data and statistical information; preparing administrative and professional memoranda, forms and correspondence; and performing timekeeping duties. (This experience must be supported within you resume to be creditable)
• GS-7: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization Examples of specialized experience would typically include, but are not limited to: applying knowledge of reporting data in regard to procedures, clinic utilization, scheduling, missed opportunity rates, stop codes, and clinic building; compiling and presenting statistics in preparation for presentation; extracting information from various sources when this requires considering the applicability of information and the characteristics and quality of the sources; coordinating curriculum, dates, scheduling, organize clinical staffs in response to schedule fluctuations and absence; collecting data related to incoming and outgoing data measures; prioritizing workload depending upon the independent analysis of the subject, phase, or issues involved in each assignment; operating systems, programs, or Equipment related to data processing including hardware; and utilizing standard computer and communications competencies to navigate typical correspondence programs including Word, Excel, and comparable internal database for internal and external communication. (This experience must be supported by your resume to be creditable.)

You will be rated on the following Competencies for this position:

Administration and Management
Clerical
Contracting/Procurement
Customer Service
Database Administration
Technical Competence

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Light lifting (under 15 lbs.); light carrying (under 15 lbs.); reaching above shoulder; use of fingers; walking (intermittent); standing (intermittent); hearing (aid permitted); clear speech. The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending and carrying of light items like papers or books. No special physical demands are required to perform the work.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html .

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified : applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .