Banquet Manager

Capitol Hill Club
Washington, DC
Dec 01, 2021
Dec 03, 2021
Full Time
About us Capitol Hill Club is a private Club in Washington, DC 20003. We are located in Washington, DC and close to Capitol South Metro. Our work environment includes: Food provided On-the-job training Growth opportunities Safe work environment Flexible working hours Company perks Health Benefits, Pension Plan and more Reports to: Director of Banquet and Catering Supervises: No supervisory duties are included in this position. Classification: Education/Experience Previous fine dining and banquet experience. Must be at least 21 years of age to serve alcohol. Minimum two years of Banquet Server experience. Proven track record in successfully assisting all types of banquet functions and other special events. Some liquor and public entertainment license knowledge. Job Knowledge, Core Competencies and Expectations Knowledge of all order on arrival menu items, preparation methods, ingredients, garnishes and wine list. Maintain strong client relationship and communicate and execute BEO per specification Ability to execute all service types (ie, Russian, French, American, buffet, etc.). Assures that all state and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed. Job Summary (Essential Functions) Supervise the banquet functions for the club. Assists management in supervising service personnel to ensure that member and guest satisfaction and presentation standards are consistently attained. Job Tasks/Duties Under general supervision, coordinates and supervises catered events based on client specifications and documented in the Banquet Event Order. Works with Food and Beverage Managers, Banquet Manager, Banquet Chef and others to coordinate personnel requirements for private functions. Supervises and directs banquet staff during all phases of a catered event. Effectively and regularly communicates expectations and service goals to staff. Assists in the creation and implementation of employee incentives and morale-boosting programs. Assists in the development and execution of short- and long-term department goals. Coordinates food service between kitchen and banquet service staff. Inspects all linens daily for proper appearance. Assists with inventory of all banquet service ware, equipment and supplies to meet required needs. Enforces established club rules, regulations and policies. Prepares and reviews table diagrams, guest tables and set-up needs for special functions. Participates in or conducts pre-function meeting with servers to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses. Ensures that all banquet staff are well-groomed and in proper uniform. Assists with training, supervising, scheduling and evaluating of banquet service staff. Assures the neatness, cleanliness and safety of all banquet areas. Interacts with banquet host or host to assure all needs are being met. May serve VIP guests. Assures that state and local laws and the clubs policies and procedures for the service of alcoholic beverages are consistently followed. Analyzes accurately situations requiring solutions and adopts an effective plan of action. Notifies management of member and guest complaints. Oversees breakdown of event, including clean-up activities and securing the facilities. Completes an after-event Banquet Service Catering Report to improve quality and efficiency of banquet functions. Ensures that all appropriate charges are billed correctly to each event and forwarded to the Accounting Department. Attends Banquet Department meetings and confers with management to identify, plan and develop methods and procedures to obtain greater efficiency. Completes other appropriate assignments made by the Banquet Manager. Licenses and Special Requirements Food safety certification. Of legal age to serve alcoholic beverages. Alcohol beverage certification. Physical Demands and Work Environment Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach. Push, pull or lift up to 50 pounds. Continuous repetitive motions. Work in hot, humid, and noisy environment. Job Type: Full-time Pay: $45,000.00 - $55,000.00 per year Benefits: Dental insurance Disability insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance Physical Setting: Fine dining restaurant Schedule: Monday to Friday Supplemental Pay: Bonus pay Education: High school or equivalent (Preferred) Experience: Banquet or Restaurant: 1 year (Required) License/Certification: Driver's License (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: One location

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